As the government modernizes digital services, a vital connection exists between Americans and the services that they rely on: Identity. Therefore, Identity capabilities must be convenient, secure, and reliable. Today, it’s more crucial than ever that public sector organizations understand the importance of Identity and how it underscores secure, successful digital transformation. As Americans come to rely on technology to provide them with high-quality consumer experiences in their everyday lives, they’ve begun to expect fast and simple online experiences from state and local government services.