ServiceNow surveyed 1,248 leaders worldwide to determine the progress government organizations are making in driving AI-powered transformation at scale. This survey reveals what the most successful government organizations, known as “Pacesetters,” are doing differently to drive outcomes such as faster and better public services and greater employee productivity. Download the report and discover how Pacesetters leverage AI-powered workflows to drive faster time to value, build human experiences and trust, and prepare for an evolving risk and regulatory landscape.