It’s year three of the pandemic and state and local governments have learned a thing or two about how to handle intense pressure while continuing to deliver citizen services. Although we’re at the tail end of the crisis, these localities still face tough hurdles as they navigate a new reality.
Adjusting to hybrid workforces and delivering more innovative and effective digital services require agencies to think strategically about how to adopt secure, effective technology. But with technology fast evolving, what should they prioritize? How can they ensure they’re adopting the right tools at the right time? And whom can they partner with to help them do so best?