320,000 Time Warner Cable Customers Snared by Password Theft

The company does not yet know how the credentials were obtained, but there were no indications that the Time Warner’s own systems were hacked, according to Reuters, which first reported the story.

Time Warner said email and password details likely were collected through malware from phishing attacks or indirectly through data breaches at other firms that stored Time Warner Cable’s customer information.

A Time Warner Cable spokesman said the FBI recently notified the company that some customers’ email addresses, including account passwords, “may have been compromised.”

The company said it is sending emails and snail mailing letters to recommend that customers update their email passwords.