Web extra: Keeping Traq of wireless phones

Mobile Director and Mobile Source from Traq-Wireless are comprehensive packages designed to manage wireless-capable handheld devices, especially cellular phones and smart phones.

Traq’s applications focus on cost management rather than straight asset management. In part, that is a result of the company’s concentration on phones, which require little software and hardware monitoring.

Costs, however, can vary widely depending on hardware and calling plans. With Traq’s products, administrators can track handheld devices and analyze usage, including advanced niceties such as the ability to split calling plan costs between the organization and the employee.

Managers can report cost and usage data in a variety of ways, and multiple plans can be compared for long-term viability. They can also track hardware losses and upgrades.

Traq’s Mobile Source application extends Mobile Director’s functionality onto a Web-based interface, creating a portal for managing handheld devices.