Upcoming FCW Feature

December 7 Enterprise Architecture

There are many similar concepts behind enterprise architecture (EA) and Information Technology Infrastructure Library (ITIL) methodologies. EA has been a fixture on the government IT and capital planning scene for years, and now ITIL is catching on as a way to improve IT management processes. This story will highlight the similarities between EA and ITIL and the opportunities for leveraging common efforts across both methodologies.

Writer: dave AT dperera DOT com

December 7 Smart Manager’s Guide

As agencies weigh shifting elements of their IT infrastructure to a third-party cloud computing provider, the ability to write effective contract service level agreements around security and performance issues becomes critical. Learn what service metrics and non-performance sanctions should be part of any cloud contract.

Writer: Alan Joch, ajoch AT worldpath DOT net