Guess which agency Americans think performs best?
A new Gallup Poll finds respondents happier with the oft-disparaged Postal Service than any other major federal agency.
The Postal Service has its problems, from its massive recent cyber breach to a business model that's been fundamentally challenged by new technologies. But according to a just-released Gallup Poll, USPS is still tops in terms of public opinion.
The survey, conducted in early November, found that 72 percent of U.S. adults felt USPS was doing a good or excellent job -- the highest marks for any of the 13 major agencies Gallup tested.
The Federal Bureau of Investigation was next with 58 percent, while NASA and the Centers for Disease Control and Prevention got positive reviews from 50 percent of respondents.
Just 41 percent of those surveyed felt the Internal Revenue Service was doing a good or excellent job, while the Department of Veterans Affairs got the lowest marks, at 29 percent.
The results for all 13 agencies tested are included below; additional details are available from Gallup.
| Agency | Excellent/Good | Only Fair | Poor |
| CDC | 50 | 30 | 16 |
| CIA | 49 | 28 | 11 |
| DHS | 48 | 32 | 16 |
| EPA | 44 | 32 | 20 |
| FBI | 58 | 27 | 8 |
| FEMA | 47 | 31 | 14 |
| Federal Reserve | 38 | 35 | 14 |
| FDA | 45 | 34 | 19 |
| IRS | 41 | 29 | 27 |
| NASA | 50 | 25 | 8 |
| Secret Service | 43 | 30 | 16 |
| USPS | 72 | 20 | 8 |
| VA | 29 | 29 | 35 |