HealthCare.gov 2.0: By the Numbers
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How the second edition of the scandal-plagued website is doing.
What a difference a year makes. Since HealthCare.gov relaunched last fall, customer experience appears to have drastically improved.
The Department of Health and Human Services released a fact-sheet, based on numbers from this year’s open enrollment, which ends Feb. 15. The numbers are current as of of Feb. 11.
Here are some of the key numbers on the government's most controversial website:
1.86 million
The largest number of users on one day to HealthCare.gov
The largest number of users on one day to HealthCare.gov
76 to 16
The reduction in the number of screens on HealthCare.gov that typical consumers need to click through when completing an application online this year as compared to last year.
The reduction in the number of screens on HealthCare.gov that typical consumers need to click through when completing an application online this year as compared to last year.
34%
Percentage of consumers who visited HealthCare.gov through a mobile device or tablet.
Percentage of consumers who visited HealthCare.gov through a mobile device or tablet.
12%
Percentage of consumers who signed up for coverage at HealthCare.gov on a mobile device or tablet.
Percentage of consumers who signed up for coverage at HealthCare.gov on a mobile device or tablet.
60%
Percentage of consumers who visited CuidadodeSalud.gov through a mobile device or tablet.
Percentage of consumers who visited CuidadodeSalud.gov through a mobile device or tablet.
814 million
The number of impressions garnered by the #GetCovered social media campaign.
The number of impressions garnered by the #GetCovered social media campaign.
15.9 million
Total text messages sent by HealthCare.gov to consumers interested in learning more about their health care options.
Total text messages sent by HealthCare.gov to consumers interested in learning more about their health care options.
(Image via txking/Shutterstock.com)
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