Digital Government
VA should offer more support for Veterans Crisis Line personnel, watchdog says
VA’s Office of Inspector General found that the Veterans Crisis Line successfully prepared for the launch of the streamlined “988 then press 1” call option for those in crisis but strained supervisors’ ability to guide responders.
Energy Department wants to use AI to speed up permitting
The hope is that helping feds dive into historical environmental documents creates efficiencies and better outcomes.
VA hopes new antifraud tools will help veterans identify, report common scams
Veterans lost $350 million in scams targeting former service members in 2023, according to a government report.
SSA has a plan, but wants more funding to get it done
The 2024 agenda’s top priorities for the remainder of the year stem from over 5,000 recommendations from employees.
Teleworking feds are spending 60% of their time working in person, OMB says
In a congressionally mandated report, the Office of Management and Budget rebuffed many common complaints by congressional Republicans about the popular workplace flexibility.
United Nations approves controversial cybercrime treaty
Last week, the United Nations voted to adopt a new cybercrime convention applying to all member states, drawing ire from civil society groups over data privacy risks.
What should agencies consider for their remote work plans?
A new memo from OPM Acting Director Robert Shriver details specific factors agency leaders should consider when designing their remote work strategy for the federal workforce.
Lawmakers look to extend COVID-19 telehealth med exemption for veterans
A bipartisan House bill would allow VA clinicians to prescribe veterans with controlled medications through the targeted extension of a pandemic-era waiver.
IRS program to assist poor taxpayers rarely picks up the phone
TIGTA investigators were unable to leave a message at 16 local Taxpayer Advocate Service offices because their voicemail boxes were full.
Updated
Benefits.gov to shutter in September
The Labor Department’s benefits-focused website dates back to 2002.
Education says a new system will help borrowers — lawmakers aren’t so sure
“This new system lacks transparency,” four senators told the Department of Education.
Acting Secret Service head suggests that better tech could have thwarted would-be Trump assassin
Ronald Rowe Jr. told a Senate panel that additional cellular bandwidth and the use of counter-drone technology could have averted the attempted assassination of former President Trump.
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