USA Jobs vs. Monster Update

Late last year we blogged about a feature from CSO Magazine on the dos and don'ts of disclosure letters, those messages to customers and citizens informing them that their personal information may have been stolen. The feature compared how Monster.com and USA Jobs, the federal government’s site for job openings, informed the public when after a hacker infiltrated monster.com’s database of resumes in August. About 146,000 names and contact information of job seekers on the USA JOBS Web site were stolen.

At the time, CSO hadn't posted the article, but the site recently posted the comparison on line. The interesting take away here is that the federal government, according to public relations experts, did a better job in communicating to the public than Monster did.