Just 13 Percent of Citizens Would Use an App to Find Government Info
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Less than 20 percent of millennials want to receive information from the government on Facebook and Twitter.
More federal agencies are joining Twitter, but most citizens do not want to receive government information on the social media platform, a new survey shows.
When asked how they'd prefer to be contacted by the government, the majority of respondents -- 70 percent -- listed email, Accenture found in a recent poll. Forty-six percent listed USPS mail among their top three preferred methods of communication.
Newer avenues, such as Facebook, dedicated mobile apps, or Twitter, were unpopular with respondents -- 15 percent, 13 percent and 7 percent said they'd like to receive information on those platforms, respectively.
Federal employees were about twice as likely to want government information through a dedicated mobile app than the general public -- 24 percent of current feds said they'd use such an app, compared to 13 percent of those who had never worked for government.
Only about a third of respondents said they would go to government websites to actively seek information.
The survey polled 500 D.C., Maryland and Virginia residents.
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