Modernization

FCC adopts georouting rules for national suicide and crisis lifeline

The Federal Communication Commission's new rules will require U.S. wireless providers to automatically route calls and text messages to the 988 lifeline to local crisis centers based on the callers’ physical locations.

Officials describe rosy future for problem-plagued background check system overhaul

One interagency official said a long-awaited implementation strategy for the National Background Investigation Services system would be released this week.

HHS to crack down on providers blocking access to electronic medical records

The Department of Health and Human Services has received more than a thousand claims of blocked or stymied access to electronic health record information in recent years.

Inside VA’s drive to offer rideshare services to vets

Since its launch in January 2022, the Veterans Health Administration’s rideshare program for veterans in need of medical-related transportation has provided more than 438,000 rides.

IRS delay on key system could cost up to $70 million

The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.

VA officials say they can finish the digital GI Bill platform without more delays, cost overruns

Rep. Derrick Van Orden, R-Wis.,​​ said the Department of Veterans Affairs is “batting zero” when it comes to finishing major IT modernization projects on time and within budget.

VA's EHR clocks more than 800 'major performance incidents' since go-live, watchdog finds

VA’s Office of Inspector General identified 826 outages, degradations and functionality gaps that meet the definition of a major performance incident outlined in the EHR modernization project’s contract.

Exclusive

TMF at the tipping point

The government’s revolving fund to help agencies jumpstart IT modernization and cybersecurity projects is at a “critical juncture,” in terms of funding and congressional support, according to the General Services Administration, which administers the fund.

Nearly 40% of FAA air traffic control systems need urgent updates, GAO reports

Several systems, some which aid in navigation and communications, did not have modernization efforts in place, the GAO said.

Agencies score record number of A's on latest FITARA scorecard

GAO Information Technology and Cybersecurity Director Carol Harris said the biannual review has saved the government a total of roughly $31.4 billion since it first began in 2005.

Why Iowa’s 2020 caucus flop still haunts the civic tech world

The caucus stands as a model for how not to integrate tech into elections.

Exclusive

NSA’s secret Amazon-developed cloud environment progressing ‘very well’

The agency's $10 billion cloud program dubbed “WildandStormy" is benefiting from the intelligence community's dozen years of experience in commercial cloud, an AWS official said.

Lawmakers mull a fraud-focused scorecard for oversight

Agency watchdogs warned lawmakers that their centralized fraud analytics capacity could end next year without congressional action.

Inside the IRS push for digital transformation

IRS employees at an Austin, Texas processing center must still sort through heaps of paper documents. But digitization tools are being powered on to help.

VA needs stricter oversight for EHR deployment, top Republican says

Rep. Matt Rosendale, R-Mont., who chairs the House Veterans' Affairs Subcommittee on Technology Modernization, said he appreciated VA’s engagement with Congress “about establishing some metrics that Oracle has to abide by in order to keep this moving forward.”

Exclusive

IRS will stick with legacy processing system for the upcoming tax season

The IRS is waiting to switch away from the old Individual Master File “out of an abundance of caution,” despite hopes to potentially convert to the new one this year, IRS Commissioner Danny Werfel told Nextgov/FCW.

Could an easy radio fix have prevented the Trump assassination attempt?

“Being able to talk to other agencies real-time certainly would assist in that response,” one official said.