Recipe for PBO

Agencies with operations that do not have clear, measurable results

are not suited to become performance-based organizations. For example, the

foreign policy and planning offices in the State Department or basic scientific

research offices at the National Institutes of Health may be inappropriate

candidates.

Here are the prerequisites for becoming a PBO:

* Have a clear mission, measurable services and a performance measurement

system in place or in development.

n Have a focus on external, not internal, customers.

* Have a clear line of accountability to an agency head who has responsi-bility

for policy functions.

* Have top-level support for transfering a function into a PBO.

* Have predictable sources of funding.

Source: National Partnership for Reinventing Government