Texas to distribute new welfare delivery terminals
In the future, it will be possible to incorporate benefits such as child support and unemployment insurance into the system
Texas will soon begin to use new touch-screen point-of-sale terminals for
the welfare benefits system, which will allow future options such as incorporating
other state benefits into the program and providing messages to clients
on screen.
Although the new terminals from Hypercom Corp. are much more advanced than
the state's current needs — they only have to offer simple choices such
as whether to use Food Stamps or Temporary Assistance to Needy Families
money — their value lies in their potential, said Michael Mahoney, communications
director of the Lone Star Card Technology Department at the Department of
Human Services.
"We really want to move the Lone Star Card away from being a welfare card
[and] to a state benefit card," he said, suggesting the state could incorporate
benefits such as child support and unemployment insurance into the system.
With the terminals connected to the World Wide Web, the screens can also
provide messages to clients, saving the department from mailings and certain
administrative work, he said.
Hypercom Corp., a subcontractor for Affiliated Computer Services Inc., will distribute 15,000 terminals
in 10,000 retail stores from July to October. The company will also train
employees to use them. ACS has a five-year, $29 million contract with the
state to manage the retail management portion of the electronic benefit
transfer system.
Texas' EBT system is the largest in the nation, distributing benefits to
1.5 million people. The system uses the Lone Star Card as a debit card;
when it is swiped at a store and the correct personal identification number
is entered, the benefits are immediately deducted from the individual's
account.
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