Electronic business experts predict that the line between electronic services that should be provided by government and those that should be provided by business will continue to blur.
Electronic business experts predict that the line between electronic services
that should be provided by government and those that should be provided
by business will continue to blur.
* By 2003, more than 60 percent of government agencies will allow citizens
to conduct some form of electronic transaction. (Source: Gartner Group Inc.)
* Agencies may hire companies to provide electronic services and permit
them to charge transaction fees. "That's where the real serious battles
will be" as companies compete to do government business. (Patrice McDermott,
OMB Watch)
* The U.S. Postal Service has begun to charge a fee to banks that want
to install automated teller machines in inner-city post offices. More partnerships
with private companies will develop. (U.S. Postal Service)
* By 2003, Americans should have access to all government information
and be able to conduct all their government business online. (National Partnership
for Reinventing Government)
* E-government will provide better access to agencies. Constituents
will talk online with agency personnel through chat rooms or voice communication.
"E-mail is not sufficient." (Government Electronics and Information Technology
Association)
* U.S. government spending on electronic services will increase from
$1.5 billion in 2000 to $6.2 billion in 2005. (Gartner Group)
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