Monster delivers application data to CBP

Monster Government Solutions (MGS), fired by the Homeland Security Department for not providing information from job applicants on time, has honored the DHS contract and delivered information from more than 200,000 applicants.

Monster, a company that provides Web-based job search capabilities, has delivered application data from 232,000 people interested in working for U.S. Customs and Border Protection, company officials said.

CBP, part of the Homeland Security Department, fired MGS, a division of Monster, last month.

MGS owns QuickHire, a system that DHS and more than 100 other federal agencies use to enable jobseekers to apply online for federal positions.

A January incident led to DHS’ decision to terminate the contract. A surge in applications caused the QuickHire system to crash, and it stayed down for more than a month.

Despite six months of efforts by Monster, CBP officials say the system still does not allow them to access most of the data from 232,000 registered applicants to three DHS divisions: CBP, U.S. Immigration and Customs Enforcement, and U.S. Citizenship and Immigration Services.

MGS had agreed to deliver all data to its customer even though it has been fired, said Chris McCarrick, MGS general manager.

MGS will continue to offer tech support to CBP, McCarrick said.

The data spans four years of registered users since CBP started using QuickHire in 2001, McCarrick said. Much of the data is historical and does not apply to current applicants for currently open positions, he said.