USPS works to improve mail processing

The U.S. Postal Service has awarded a $51 million contract for engineering support services as part of an effort to develop new mail-processing technologies, according to an April 24 press release.

Under the contract, Serco will provide technical, project management and information technology services for future equipment. The company will also perform quality assurance consulting, testing and evaluations of the technologies, according to the press release.

The contract represents the Postal Service’s efforts to enhance and develop equipment that improves operations and customer service while reducing costs, said Walter O’Tormey, USPS’ vice president of engineering.

“Being at the cutting edge in mail-processing technology has enabled the Postal Service to greatly improve productivity and customer service in the past, and it will continue to do so in the future,” he said. The contract with Serco will help USPS do that, he added.

The two-year base contract has four two-year options, bringing the potential value to $260 million over 10 years.