Federal 100: Jeff Shyshka
![](https://cdn.nextgov.com/media/img/cd/2021/12/12/shyshka/860x394.jpg?1639312450)
Deputy CIO for Service Delivery and Engineering
Veterans Affairs Department
The work: Strengthening VA’s IT workforce after a departmental reorganization and centralization of IT activities.
The impact: Shyshka’s plan better positions the IT workforce to support emerging lines of business at VA, including mental health, polytrauma and joint VA/Defense Department ventures.
The nuts and bolts: Shyshka developed a staffing model that provides one IT specialist for every 300 users, which is in line with private-sector best practices. He also developed a plan for continuously monitoring the strength of the workforce and supporting career development for IT employees.
Read more about the 2012 Federal 100 award winners.
NEXT STORY: FBI CIO plans to step down