Login-dot-gov gets new leadership

Login.gov, the federal government’s single sign-on service run by the General Services Administration, is set to get new top leadership. 

Hanna Kim, currently the deputy director, will be moving to the director position next month. Kim has been in the deputy role since January, when she joined GSA from Amazon, although she’s also worked in the departments of State, Defense and Treasury.

She’ll be replacing Dan Lopez-Braus, who has been Login’s director since fall 2022. Lopez-Braus will be assuming an advisory role at the Technology Transformation Services, which houses Login.gov.

Kim “brings expertise at the intersection of policy, product leadership and delivering digital products at scale, helping ensure that Login.gov will continue to meet millions of Americans where they are in accessing government benefits and services,” said Ann Lewis, TTS director, in a statement. 

Over 500 applications across 47 agencies use the program, said Lewis, and over 30 million Americans signed up for an account in the past year. 

Kim will be leading the platform as GSA pilots facial recognition capabilities for Login.gov next month. 

The pilots are part of Login.gov’s efforts to offer digital identity proofing aligned with standards set by the National Institute of Standards and Technology called identity assurance level 2 — most easily met with face matching technology.

Last year, Login.gov, which doesn’t currently use face matching tech, was the subject of an inspector general report that detailed how GSA had misled agency customers about its compliance with those digital identity standards.

GSA is also expanding in-person options for Login.gov identity proofing with the U.S. Postal Service and changing its pricing model for the government agencies that use the platform, it announced earlier this month.

GSA expects the updated pricing and IAL2 compliance to “empower even more agencies and programs to use the Login.gov program,” Lewis said in her statement. 

She also pointed to changes made already by Lopez-Braus since he joined. 

“Dan’s leadership has helped the Login.gov program grow from an emerging product into a government-wide provider of critical services,” said Lewis, pointing to his work to establish a team focused on countering identity fraud, launching 24/7 phone support for users and the start of the in-person option with the U.S. Postal Service. 

News of the appointment was first reported by Federal News Network.