Digital Government

House Oversight Chair—And IT Reform Ally—Won't Run for Reelection

Chaffetz was a thorn in the Obama administration’s side, using his oversight powers to review the attacks in Benghazi, Libya, and repeatedly probed Hillary Clinton’s use of a private email server.

Digital Government

Former Microsoft CEO Opts to Open Government Himself

Ballmer unveiled USAFacts.org, a repository of public-sector financial data.

Cybersecurity

Government Needs ‘Heavy Artillery’ for Cyberspace, DHS Chief Says

Plodding bureaucracy could leave government outgunned in cyberspace, Gen. John Kelly said in his first major address as secretary.

Cybersecurity

18F for Cybersecurity? Tech Think Tank Wants Congress to Consider It.

The group suggests thinking outside traditional degrees in STEM fields to address the talent shortage.

Digital Government

Report: USPTO’s Michelle Lee In Running for White House’s Top Science Spot

The report comes amid concern that the Trump White House was letting the Office of Science and Technology Policy die out.

Digital Government

DHS Needs Someone to Explain Biometrics to the Public

The department wants a communications professional to manage rhetoric about collecting fingerprints, iris scans and facial images.

Cybersecurity

Hackers Hit Talent Agency, Payday Lender and Video Game Giant

Just another week in ThreatWatch, our regularly updated index of noteworthy data breaches.

Ideas

United's Hot Mess: The Customer Experience Truth Government Must Now Face

Agency leaders must look through the customer lens when creating policies and rules that impact customers.

Emerging Tech

How Digital Media Got the Message Out About #NoBillNoBreak

The digital media manager for Rep. Scott Peters, D-Calif., said it was imperative to communicate with constituents in California’s 52:nd congressional district, even when C-SPAN’s on-floor cameras turned off.

Digital Government

Was the HealthCare.gov Fiasco ‘The Best Thing that Happened to Digital Government?'

William Eggers, government consultant and author of “Delivering on Digital,” has a different view than most on the plagued rollout of the website.

Ideas

'If I Were the Federal CIO': Setting Technology Priorities in the Digital Age

There’s much that can be learned from the experiences—and the mistakes—of the private sector.

Digital Government

GSA’s Federal Acquisition Service to Revamp Customer Service to the Tune of $1.3M

CenturyLink will provide hosted contact center and voice-over IP services to FAS as part of its contact center modernization project.

Digital Government

Watchdog: U.S. Manufacturing Needs Boost from Commerce

The department isn’t contributing enough to manufacturing, a Government Accountability Office audit says.

Digital Government

Here are the People Likely to Make Up Trump's Office of American Innovation

The team includes Reed Cordish, the Baltimore real-estate developer Trump chose as a technology adviser.

Digital Government

Lawmakers Try to Roll Back Online Privacy Rollback and Offer Vets Coding Boot Camps

This week, legislators introduced plenty of bills to claw back privacy rights, require mobile government websites and support high-tech training for veterans and law enforcement officials. 

Digital Government

DHS Achieves an Acquisition First for the Agency

The department's acquisition programs have struggled for years, but there are signs of a turnaround.

Digital Government

Twitter Sues DHS After It Asks for Rogue Agency Account’s User Info

Twitter has filed a lawsuit to stop DHS from demanding personal information about an anonymous user.

Digital Government

IG: IRS Needs to Better Use Data to Crack Down on Tax Fraud

The agency doesn't use all the data available to proactively identify fraudulent accounts, an official testified Wednesday.