Ideas
Empathy, continuous feedback are keys to CX success
COMMENTARY | How human-centered design can optimize outcomes for customer experience initiatives.
Ideas
Government Should Embrace the Advantages of the MVP Approach
The MVP is meant to eliminate waste—save money and time that would otherwise be spent on fruitless ideas.
Emerging Tech
Lockheed, Air Force Software Factory Helps Field New Strike Planning Aid System
The contractor built new DevSecOps pipelines for Rogue Blue software factory in Nebraska.
Ideas
From COBOL to Cloud: DOD’s Digital Journey
Migrating big systems can be a huge project. But technologies are standing by to help you achieve it.
Ideas
Modernizing Data Sharing and Analytics Is Critical to Solving Our Nation’s Challenges
We must evolve the way we analyze and use the treasure trove of data at our disposal.
Emerging Tech
Watchdog Says Software Development Issues May Force F-35 Delay
The Government Accountability Office found the Defense Department’s current modernization schedule “is not rooted in reality.”
Modernization
How One State Will Work With the Feds On a Major Tech Overhaul
Wisconsin has turned to a federal team of tech experts as the state seeks to revamp its antiquated unemployment computer system.
Digital Government
9 Government Tech Trends That Mattered in 2020
The federal government turned to technology during an unprecedented 2020 marked by the COVID-19 pandemic.
Ideas
How to Modernize Mission-Critical IT Systems Without Disruption
Technology never stands still, so building new solutions based on requirements drafted in the past will always result in out of data solutions.
Modernization
10 of 15 of DOD’s Major IT Projects Are Behind Schedule, GAO Found
Lack of talent is one of the key reasons Defense officials cited for shortfalls implementing cybersecurity best practices.
Ideas
What is the 'New Normal' for IT Modernization?
Given that protocols requiring social distancing are likely to remain in effect for some time, the likelihood of workers returning to offices at pre-pandemic levels seems slim.
Modernization
Air Force to Demo Updating Software on a Jet in Flight, Official Says
The demonstration would showcase the efforts of the service’s DevSecOps initiative and its ability to deliver updates to warfighters in real time.
Modernization
18F Says 6 Core Concepts Can Reduce Risk in Federal Tech Projects
The new De-risking Government Technology Field Guide looks to educate officials on how to merge modern software design with traditional government bureaucracy.
Digital Government
How and When GSA’s New Central Contracting Portal Will Lose the ‘Beta’
The next major transition to beta.SAM—the FPDS contract award data reporting tools—is coming next month, with the legacy SAM.gov next on deck.
Ideas
It’s Not Agile’s Fault: 3 Lessons to Ensure Accountability and Collaboration
Stickies on the wall doesn't mean your team is doing agile appropriately.
Modernization
SBA Spent $30M on Digital Service-Built App That Doesn't Work
The Small Business Administration’s Certify website—built by a team from the U.S. Digital Service—was doomed by poor oversight and failure to abide by federal IT policies, says inspector general.
Emerging Tech
The Air Force’s Platform One Team Thought It Was Agile. Then COVID-19 Hit.
The pandemic pushed the service’s internal DevOps team to hit a 10-updates-a-day deployment schedule for a new secure communications platform.
Ideas
Power Through Vulnerability: The New Chapter in Leadership
Are you comfortable enough at work to show your flaws?
Ideas
Agile for the Public Sector Is Closer Than You Think
As counter-intuitive as it seems, methodical planning, standardized processes and procedures and relentless communication are key to achieving agility.
Modernization
State Department CIO’s Plan to Reengineer Agency’s IT Process
The shift to cloud computing and agile development hit the State Department’s “sweet spot,” says CIO Stuart McGuigan.
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