Digital Government
IG Finds Legacy System to Blame for Delayed DHS Data Reporting
The system the Federal Emergency Management Agency uses to track a flood insurance program lacks automation, slowing DATA Act-required reporting down.
Emerging Tech
Universal Service Fund Wants to Automate Verification of High-Cost Telecom, Broadband Areas
The Universal Service Administrative Company is looking at robotic process automation to streamline checks and balances before it subsidizes telephone and internet access in high-cost areas.
Cybersecurity
Using Automated Security Protocols Reduce the Cost of Data Breaches, Report Says
U.S. agencies lead in adopting security automation and orchestration, an expert said.
Ideas
How to Update Agency Security Operations Centers
Evolving IT environments require officials to plan for the next-generation SOCs.
Artificial Intelligence
Cloud Adoption Can Be Risky Business—But That’s Not Bad, Officials Say
Permission to fail on smaller projects can help pave the way to successful deployments.
Emerging Tech
Library of Congress Wants To Try Adding Humans to Automated Processes
The Library of Congress has automated its metadata tagging but wants to reintroduce humans to the process to ensure a level of accuracy and ethics.
Digital Government
Security Clearance Reformers Tout Progress Amid COVID-19
The pandemic pushed adjudicators to conduct more virtual interviews, though that progress might be undone when the crisis passes.
Ideas
Contact Tracing Starts with Clean Data
Regardless of how information is gathered, the scale is immense, as is the problem of data accuracy.
Modernization
VA Wants to Automate Digitization of its 5-Mile-High Electronic Health Record Backlog
Veterans Affairs is looking to robotic process automation to help digitize its backlog and integrate with the new electronic health record platform.
Cybersecurity
DHS, NSA Conclude Pilot of Automated Mobile App Security Vetting Tool
While the program still has a ways to go, the team says it now has a way to automate mobile app security testing.
Artificial Intelligence
Critical Update: How Veterans Shaped a Coronavirus Chatbot
Chief Technology Officer Charles Worthington discusses how the agency rolled out new digital tools to help respond to the novel coronavirus pandemic.
Ideas
When Automation Sets Government Agencies Up for Failure
It's important to take the time to design a better system and workflow.
Emerging Tech
TSA's Plan to Address Evolving Threats to Travelers Relies on Innovative Technology
While technology was not a distinct focus area for the agency, it permeates every aspect of the administrator’s vision.
Ideas
Algorithms Are Designing Better Buildings
Algorithms can now work out the best ways to lay out rooms, construct the buildings and even change them over time to meet users’ needs.
Artificial Intelligence
USPTO is Looking to Hire a Senior-Level Emerging Technology Expert
CIO Jamie Holcombe said the official will support efforts to scale artificial intelligence, robotic process automation and more.
Ideas
Chatbots: The New Government Official in the Fight Against Coronavirus
Even though there’s a deluge of questions from thousands of people, many of these questions are the same.
Artificial Intelligence
CMS Produces ‘Employee Roll Call Bot’ to Account for Workforce Amid Telework
Teleworking can make it tough for agencies to keep a pulse on their personnel, but bots can help.
Artificial Intelligence
Government Innovation in a Global Pandemic
In the crunch of a crisis, federal agencies unleashed bots, artificial intelligence, 3D printers and supercomputers to flatten the COVID-19 curve.
Artificial Intelligence
Veterans Affairs Launches First Chatbot to Field COVID-19 Questions
The bot was developed and deployed via Microsoft’s Healthcare Bot platform.
Emerging Tech
HHS Proposes ‘IT Control Tower’ to Manage Strategic National Stockpile
The proposal is part of a larger strategy to incorporate the manufacturing, distribution and point-of-care sectors.
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