Digital Government
Agencies, what's up with your FOIAs?
A new survey seeks insight into how agencies are handling Freedom of Information Act requests.
Digital Government
Tax systems back up, failure still under investigation
After a reported hardware failure crippled key tax systems, the IRS got the systems back online in a little more than 24 hours.
Digital Government
Government documents portal gets a major facelift
Released for a year of beta testing, GovInfo aims to provide a user-centered portal for accessing federal publications online.
Digital Government
FTC releases online tools to cope with identity theft
The Federal Trade Commission made major renovations to its IdentityTheft.gov website, hoping to help victims recover more quickly.
Digital Government
Citizens losing satisfaction with feds, but web services fare OK
Online tools helped buoy sinking satisfaction levels as 2015 saw federal customers growing less and less pleased with what Uncle Sam had to offer.
Digital Government
Why the State Department is adopting responsive design
State officials are redesigning and consolidating the websites for its foreign missions to streamline content management and better accommodate mobile users.
Digital Government
E-Verify goes mobile
DHS and Citizenship and Immigration Services are set to test a mobile app for private-sector employee citizenship checks.
Digital Government
The monumental IT opportunity of the 2020 census
The Census Bureau faces some significant challenges, but recent technology advancements can make its job much easier.
Digital Government
Could an IRS tech push leave taxpayers feeling abandoned?
The IRS has an ambitious plan for customer service, but will taxpayers be able to access live human help?
Digital Government
Obama leans on tech in gun control action
President Barack Obama's executive actions to tighten national gun control include efforts to bolster FBI and ATF databases, as well as spur research and development of safe gun technology.
Digital Government
GSA's Citizen Services get high marks in survey, but 'ease of use' lags
A new survey alerted the Office of Citizen Services and Innovative Technologies to weak points in their offerings – and helped them focus on keeping things easy for users.
Digital Government
Patent application systems could be offline through Christmas
A power outage knocked out USPTO’s web services just ahead of the major holiday.
Digital Government
Build or buy? Critical Census IT decisions loom in 2016
The coming year is full of critical milestones as the Census Bureau prepares for 2020, but fundamental strategy questions remain unanswered.
Digital Government
Johnson introduces updates to terror watch system
A new bulletin marks an effort to refine the way the government alerts the public about terrorism threats.
Digital Government
Can ISPs help power the 2020 census?
The fast-approaching 2020 count requires more investment in R&D, full use of Internet opportunities and possible partnerships with companies -- but not necessarily the obvious choices.
Digital Government
Digital engagement is important to voters
The second round of findings from Adobe's Digital Government Survey shows that modernizing the government's online presence is an issue that both political parties can rally around.
Digital Government
DHS chief plans changes to terror alert system
Secretary Jeh Johnson is planning modifications to the terrorism alert system to make it more responsive to murkier threats and is considering changes to the K-1 visa program.
Digital Government
Carnegie Mellon professor to serve as FTC's chief technologist
Carnegie Mellon University professor Lorrie Faith Cranor will replace Ashkan Soltani as chief technologist, the consumer protection agency announced on Dec. 3.
Digital Government
Kerber leaves GSA
Jennifer Kerber is resigning as director of the General Services Administration's Connect.gov program to take a private-sector job.
Digital Government
DARPA seeks to map 'systems of systems'
Systems of systems, such as those found in 'smart cities,' hold great promise for integrating several types of functions, but DARPA officials see much room for improvement.
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