Modernization
5 Tips from Practitioners to Improve Government Customer Experience
Good customer experience doesn’t happen by accident.
Cybersecurity
CISA to Focus on Water, Education and Health Sectors Over the Next Year
The agency contributed to the release of security requirements for the transportation sector this week and is expected to issue cross-sector performance goals for critical infrastructure companies’ voluntary adoption next week.
Emerging Tech
Biden Touts Launch of Student Loan Forgiveness Website
More than 8 million people applied on the beta version of the site over the weekend, officials said.
Artificial Intelligence
Federal Agencies Pledge Support For Biden’s AI Framework
Absent enforceability, public agencies and leadership plan on developing similar AI guidance and protocols to ensure accountable usage and design.
Emerging Tech
DOE Grants $400,000 to Professor’s Quantum Computing Research
The Biden administration has developed new partnerships in academia to advance such research.
Digital Government
Statistical Uncertainty Could be Problematic for Evidence-Based Policies, Study Finds
Certain privacy measures, as well as general data errors, can skew funding allocations derived from census information.
Digital Government
FAA Awards $231,000 in STEM-Outreach Grants
The grants will help three universities with STEM outreach for underrepresented students in STEM and aviation.
Digital Government
Traffic Overwhelms Student Loan Sites Following Biden’s Debt Relief Announcement
Student loan company Nelnet said providers received no advance warning about the White House’s loan forgiveness plan, contributing to confusion and site outages.
Modernization
GDIT Snags $120 Million Contract to Modernize Student Aid Processing System
The Federal Student Aid Processing System supports more than 10 million students.
Ideas
Unintentional or Evolutionary: How Digital Platforms Impact Future Jobs
Two technology catalysts have changed the workforce needs of both government and the private sector.
Cybersecurity
Federal Agencies Likely to Get New Cybersecurity Guidance ‘In Coming Weeks’
New top-level guidance—and requirements—are coming for managing software security risk at federal agencies
Artificial Intelligence
Report Reveals Surveillance Abuses In Educational Technology
The report was commissioned by Democratic Senators Elizabeth Warren, Richard Blumenthal and Edward J. Markey.
Policy
Lawmakers Push to Reauthorize and Possibly Expand Secret Service’s Cyber Crime Training Hub
Nextgov got an early look at a newly announced bill.
Emerging Tech
DOD Announces Additional Funding for Science and Tech Research
The Supplemental Support for Research Trainees aims to offset disruption to PhD students’ scientific research initiatives caused by the pandemic.
Modernization
Officials Work to Create a More Empathetic Government
Recent customer experience policy changes are ushering in more human-centered agency practices.
Cybersecurity
Education's CISO Anticipates FedRAMP Evolution for ‘Zero-Trust’ Alignment
The Education Department’s Chief Information Security Officer co–chairs the Federal CISO Council, a channel for the administration’s implementation of Executive Order 14028.
Cybersecurity
House Committee Approves Cybersecurity Training Bill
The legislation advances in the House after clearing the Senate in March, and would offer new cybersecurity training to federal and state governments.
Cybersecurity
Schools Would Receive Funding for Cyber Education Programs Under Bipartisan Bill
The proposed Cybersecurity Grants For Schools Act of 2022 establishes mandated federal grants to schools to promote cybersecurity education.
Digital Government
Senate Democrats Introduce Bill To Retain Foreign STEM Talent
A companion bill aims to help immigrant STEM students stay and work in the U.S. to improve the nation’s standing in advanced technological fields.
Emerging Tech
White House Unveils New Quantum Sciences Education Initiative
The White House Office of Science and Technology Policy aims to foster the next generation of talent in quantum information sciences to match growing demand.
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