Modernization

Agencies seek betters ways to track past performance

Federal officials want new methods to get feedback on their vendors into the Contractor Performance Assessment Reporting System.

Cybersecurity

IRS Urges Tax Pros to Take Cyber Seriously

The agency released a list of basic cybersecurity procedures the entire tax industry should use to stop digital identity theft.

Policy

Trump’s Tax Law Threatened TurboTax’s Profits. So the Company Started Charging the Disabled, the Unemployed and Students.

The move by TurboTax maker Intuit to charge more lower-income customers has helped boost revenue.

Digital Government

President Trump Signs Taxpayer First Act

The law will force the IRS to improve its customer experience while providing tools to move faster in hiring.

People

New law brings big change to IRS in IT, cyber

A new law will implement a raft of technology and cybersecurity reforms at the IRS while also restoring hiring authorities that officials say are key to attracting qualified IT talent.

Policy

Congress Passes Bill That Forces IRS to Revamp Taxpayer Experience

The bill passed the House and Senate earlier this month and would usher in major changes to the way IRS engages with millions of customers.

Digital Government

Your personal data is too public for agencies to verify

The widespread loss and theft of data on Americans has made a once popular form of remote identity proofing obsolete, and agencies need to start looking into other options.

Digital Government

Funding bill boosts IRS tech

The House Appropriations committee voted up a bill that includes funds to modernize IRS systems and security and restore critical hiring and pay authorities last available in 2013.

Digital Government

10 legacy systems in need of modernization

The Government Accountability Office selected 10 systems that have unsupported hardware and software, are using outdated languages or operating with known security vulnerabilities.

Modernization

House Passes Revamped Bipartisan IRS Reform Bill

The Taxpayer First Act would redesign the agency and boost identity theft protection.

Digital Government

OPM-GSA merger scuttled in House approps bill

The Financial Services and General Government appropriation, which includes a pay raise for civilian feds, passed its subcommittee and will be voted on by the full committee.

Cybersecurity

IRS Authority To Regulate Tax Prep Cybersecurity Has Gaps, Watchdog Says

Digital tax fraud schemes are on the rise but the IRS can only do so much to regulate third-party providers without more authority.

Cybersecurity

IRS’ Outdated App Security Leaves Taxpayers at Risk of Identity Theft, Watchdog Says

The agency is updating identity verification controls for its suite of web applications, but the effort won’t be wrapped up until 2023.

Modernization

IRS’ Plan to Modernize Old Tech Will Cost About $2.5 Billion

The agency is seeking $290 million this year as part of a six-year modernization plan.

Emerging Tech

IRS Turns to Automation Amid Shrinking Workforce

The tax agency is preparing to launch a bot that would reduce a critical contracting compliance measure from multiple hours to two minutes.

Digital Government

IRS Is Catching More Phony Tax Refunds Before They Go Out

The agency is finding fewer fraudulent tax returns but is getting better at stopping payments on the ones it does.

Cybersecurity

Watchdog: IRS needs new tech to fight fraud

A Government Accountability Office report flagged identity theft and unpaid taxes as two of the most pressing challenges facing IRS. Better tech and planning could help solve both.