Emerging Tech

Pentagon To Explore Potential of 5G — and Its Made-in-China Hazards

Planned experiments will test the emerging wireless technology, even as leaders fret publicly about supply-chain risks.

Ideas

Commercial CX Trends for Federal Agencies to Consider Today

Here are the top digital customer service trends used by leading commercial brands that hold promise for government leaders in 2019.

Digital Government

The Gig Economy is Actually Pretty Tiny

An analysis from the Economic Policy Institute found that workers who sourced jobs through apps like Uber and Lyft comprised just a minuscule fraction of the overall workforce.

Modernization

Proposed Rule Would Force Health Care Providers to Share Records Electronically

For millions of Americans, accessing their health records is an onerous task. A new rule could change that.

Ideas

How to Make Mobility Work for Government

As organizations experience the tension between intended security and de facto mobility, workers are growing frustrated, and government agencies are falling behind.

Digital Government

An App For Mapping Crime, or Urban Paranoia?

The crime-tracking app Citizen, which recently launched in Baltimore, alerts users to danger nearby. Where some critics see risks, others see a tool for empowerment.

Modernization

Helping Police Divert Mental Health Patients From ERs

A start-up wants to use a mobile app to allow clinicians and case workers to do remote patient evaluations when law enforcement officers respond to mental health calls.

Cybersecurity

Survey: RSA Attendees Plan to Spend More on Mobile Security in the Coming Year

Most employees access corporate data on mobile devices through public Wi-Fi networks, according to a new survey.

Emerging Tech

FAA’s Drone Operations App is Getting a Makeover

A new version of B4UFLY, an app to help drone operators follow FAA rules, is coming soon.

Digital Government

FBI Should Tighten Monitoring of Employee Texting, Watchdog Says

Software recommendations come as follow-up to 2016 review of alleged political bias.

Cybersecurity

Which Country has the Best Cybersecurity? It Isn’t the U.S.

A study says the U.S. is above average when it comes to cybersecurity, but it’s not the best nation.

Modernization

Apple Is Building an iPhone App for Vets' Medical Records

The tool, which connects directly to VA’s health record database, will roll out sometime this summer.

Artificial Intelligence

How All-Knowing Smartphones Could Become the Pentagon’s Employee Access Cards

An algorithm will track how employees use their phones, how they walk and even where they go to constantly verify users’ identity.

Ideas

5 Ways Mobile Tech Can Optimize the Federal Supply Chain

Mobile devices can process more data and deliver richer capabilities than ever before.

Ideas

FaceTime Is Eroding Trust in Tech

Tech paranoiacs have been totally vindicated.

Ideas

Understanding Today’s Mobile Software Supply Chain Risks

The reality is that supply chain risk is also a concern in the software frontier.

Emerging Tech

Anatomy of an Electric Scooter Crash

The rise of the rented e-scooter has also brought safety fears and injury-related lawsuits. What happens when a new mobility mode meets the American legal system?

Emerging Tech

Lawmaker Asks FCC for Emergency Briefing

The House Energy and Commerce committee chairman wants location data answers, now.