Artificial Intelligence
Google’s Duplex AI Could Kill the Call Center
And little is known about how this AI system actually works.
Emerging Tech
Code Now. Pay Tuition Later.
Coding schools are offering free classes in exchange for a percentage of future income. But at what cost?
Ideas
Hiring Alone Will Not Solve Government’s Security Problems
It's going to take more than increased employees to keep up with vulnerabilities.
Cybersecurity
Survey: Most Feds Who BYOD Do It Without Agency Approval
It’s hard for agency security officials to protect networks when they don’t know what’s connecting to them, experts say.
Ideas
3 Cultural Considerations in IT Modernization
First, remember that transformation is a team sport.
Digital Government
For the Pentagon Management Chief, Reform Begins with Good Data
Pentagon Chief Management Officer Jay Gibson offers a view of the path to reform in an exclusive interview with Nextgov.
Digital Government
A Stanford Researcher Says We Shouldn’t Start Working Full Time Until Age 40
Why are we still packing all of our career and family obligations into a few frantic decades?
Digital Government
The Best Place to Get a Tech Job Without a College Degree, Ranked By City and State
More and more technical jobs are becoming blue-collar ones.
Cybersecurity
Here’s a Handbook for Becoming a Great Agency CISO
The CIO and CISO Councils teamed up to offer a comprehensive, searchable guide to being a cybersecurity leader.
Podcasts
Critical Update: How Agencies Can Get and Keep the Best Talent
U.S. Digital Service Chief of Staff Elaine Ho joins the podcast to offer tips for recruiting and retaining tech employees.
Digital Government
The Best Employees Are Not the Agreeable Ones, According to Adam Grant
It depends on if they are givers and takers.
Digital Government
Silicon Valley Is Less Likely to Believe H-1B Workers Are Stealing U.S. Jobs
Current and former tech employees view things a little differently.
Podcasts
Critical Update: How to Build a Tech Team Designed to Succeed
Pro tip: They won't all be coders.
Cybersecurity
Are Federal Cyber Workers Up to Snuff? Many Agencies Don't Know.
Some still aren’t sure who counts as a cyber worker and who doesn’t.
Emerging Tech
Amazon Has Already Begun Automating Its White-Collar Jobs
It’s indicative of a wider trend in analytics-based jobs.
Artificial Intelligence
The Unbearable Awkwardness of Automation
The machine age is changing the nature of work. In the process, it is also transforming buildings, and making them less hospitable for human use.
Digital Government
Why Are People So Unproductive in Short Windows of Time?
Who knows where the last hour went.
Digital Government
New Collective Bargaining Rules Won't Hurt Telework, OPM Says
A recent executive order is intended to speed up the collective bargaining negotiation process, but won’t impact existing governmentwide policies encouraging telework, officials said.
Digital Government