People

As secretary, Clinton turned to top aides for tech support

Rather than seeking assistance from the State Department help desk, she emailed senior aides for assistance.

Digital Government

Hardware still hindering State visa process

After a June 9 hardware failure ground the State Department's process for issuing visas overseas to a near halt, two-thirds of the department's posts are now back online and issuing visas.

Acquisition

VA set to test new-look health record interface

VA's pending system helps solve the agency's internal interoperability problems, while extending data to the DoD.

Digital Government

IGs want computer-matching rules eased

Restrictions on accessing records across agencies are hamstringing government watchdogs -- but there's hope for a change.

Digital Government

NARA preps for new info control rules

The government has let "a thousand flowers bloom" with regard to marking sensitive information, but that is about to change.

Digital Government

New email records policy takes shape

A presidential directive requires agencies to manage email records in electronic form by the end of 2016, and the National Archives' plan to hit the goal is almost in final form.

Modernization

Are Government Records Management Practices in Peril?

The evidence of the lack of progress in records management continues to mount.

Cybersecurity

FBI delayed privacy protection rules for Section 215 data, says IG

An IG report asserts that it should not "have taken 7 years … to develop minimization procedures" to protect the privacy of data.

Digital Government

How to ease the e-discovery impact of FOIA requests

Agencies can simplify the process of responding to Freedom of Information Act requests with a little training on new technology tools.

Digital Government

Pentagon official: DoD-VA info sharing improving, but work remains

Real time data transactions between the VA and Pentagon are growing, and have expanded to include the Veterans Benefits Administration.

Digital Government

Senate looks at interoperability for electronic health records

Experts tell committee that business models, not technology, are the main obstacle to better sharing across systems.

Digital Government

State plans electronic release of Clinton email

Questions remain about format as problems persist with the department's email system.

Digital Government

State Department IG weighs in on broader email concerns

Report offers seven recommendations "to improve the use of record emails by Department of State employees and mission staff members."

People

Clinton says she regrets not using .gov address

There are still lingering questions about the former secretary of State’s use of a private email address and server.

Digital Government

Clinton's printed emails a headache for archivists

Printed emails aren't searchable, don't retain all metadata and aren't necessarily threaded in a way that gives a chronological account of an exchange.