Ideas
Twitter Is Not America
A new Pew study finds a gulf between the general population and Twitter users.
Policy
Russians Will Soon Lose Uncensored Access to the Internet
A new law allows the Kremlin to spy on, filter, and control the country’s online activity, alarming human-rights watchdogs.
Ideas
When a Country Bans Social Media
Sri Lanka’s ban on social media forces a question nobody wants to ask: What if a global media network is impossible?
Digital Government
Re-creating Facebook on Instagram
Class accounts are a way for incoming freshmen to make friends, find roommates, and suss out colleges before fall.
Cybersecurity
Misinformation Is Endangering India’s Election
The country’s political parties are spreading propaganda about their opponents to gain votes. It’s working.
Digital Government
To Provide the Best Customer Experience, Be Proactive
"Be where your customers are" and other helpful tips from customer experience professionals.
Emerging Tech
How Instagram Replaced the Contacts List
The app has become the default way to connect with new friends, dates, or business contacts.
Policy
HUD Sues Facebook For Violating Fair Housing Rules With Targeted Ads
Facebook’s ad system allowed companies to target users based on a number of protected classes, including race, sex, nationality and general interests.
Cybersecurity
CBP announces social media tracking program
Under a new initiative, certain Customs and Border Protection personnel are trolling public-facing social media for threats against agency facilities and officials.
Artificial Intelligence
Microsoft Boss Suggests Joint Big-Tech Center After New Zealand Attacks Go Viral
The company’s president Brad Smith suggests establishing a virtual coordination center where major tech companies can work together during incidents.
Artificial Intelligence
Why the New Zealand Shooting Video Keeps Circulating
Teaching AI to filter out banned content isn’t the solution advocates hoped for—or the one Silicon Valley promised.
Policy
Facebook Does Have to Respect Civil-Rights Legislation, After All
Activists just won a landmark case against the social network.
Emerging Tech
Tech Giants Will Brief Lawmakers on the Spread of Terrorist Content Online
Facebook, YouTube, Twitter and Microsoft will be asked about how the New Zealand shooter’s video spread so quickly.
Cybersecurity
House VA Committee Looks into Trolls Targeting Veterans Groups
Someone’s spreading misinformation to veterans and their families and Congress wants to know who.
Emerging Tech
How an App for Gamers Went Mainstream
Discord has become an indispensable tool for internet creators to connect with their fans.
Cybersecurity
Researcher: The West Isn’t Ready for the Coming Wave of Chinese Misinformation
Beijing’s social-media operations are larger and more effective than many realize.
Digital Government
What Mark Zuckerberg Thinks People Want
The Facebook CEO had a change of heart that could recast the future of the internet.
Digital Government
Congress Moves to Ban Discriminatory Advertising on Social Media
Lawmakers also introduced bills to help both vets and the larger U.S. workforce navigate an increasingly tech-centric job market.
Ideas
Where Are the Stories About Government’s Vital Work?
Agencies need to do a better job of explaining what they do and why it matters.
Digital Government
The Reason Conspiracy Videos Work So Well on YouTube
It’s the paranoid style, mutated for platform politics.
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