Digital Government

NASA nails wry Juno outreach

Adding a sardonic dash to its trademark social media openness, NASA celebrated the initial success of its mission to Jupiter.

Cybersecurity

DHS adds social media to traveler data

DHS wants to ask travelers to add their social media account information to visa-vetting systems and forms.

Digital Government

Social confusion -- looming records mandates and social media

NARA guidelines offer a starting point, but agencies must make some important determinations themselves.

Digital Government

Can ISIS be stopped online?

Experts tell lawmakers that alternative approaches are needed -- including a less-visible government footprint.

Digital Government

Smartphones and video apps powered House Dems' gun control sit-in

House Democrats used social media, personal tech and congressional Wi-Fi to disrupt and bypass the majority's authority, raising the question of how to enforce 18th-century rules of decorum in the Information Age.

Digital Government

For feds, the real-life perils of social media

The State Department trains its workers to avoid social media fails that could potentially be fatal.

Cybersecurity

Audit: DHS Employees Not Fooled by Phishing Scams

However, some employees are still leaving sensitive paper documents strewn about their cubicles.

Cybersecurity

Federal background checks could soon factor in social media

After years of planning, the Office of the Director of National Intelligence approved the incorporation of public social media feeds in security clearance investigations -- a move that could cost hundreds of millions of dollars.

Digital Government

Delivering citizen services with one weird trick

Federal website designers might be surprised by what users want once they use analytics to actually measure users' desires.

Cybersecurity

FEMA tunes into social media for operations

FEMA is adding public-facing social media to the operational data streams used by its watch centers in civil emergencies.

Digital Government

OPM wants to fold deep web, social media into background checks

As a new security clearance agency develops, OPM's background checkers are seeking automated tools to review a variety of web-accessible information sources.

Digital Government

Crowdsourcing: the democratization of organizational production

Steve Kelman argues there's more than just cost-benefit analysis behind the growing use of ground-up knowledge sharing.

Digital Government

Making social media monitoring matter

For an agency to be at the top of its social media game, tracking trends is an important part of the strategy.

Digital Government

DOD's Work: Automated data can help beat ISIS

Deputy Defense Secretary Robert Work recently returned from Silicon Valley, where he met with an analytics firm that can ingest open-source data and turn it into national security insights.

Cybersecurity

Phishing Emails Targeting Veterans are on the Rise -- But Don’t Blame this Website, VA Says

To the Web-savvy, the emails are obvious “phishing” attempts. But these particular emails target an especially vulnerable population.

Digital Government

Obama warns against 'absolutist' positions on encryption

The White House had said Obama would not weigh in on the Apple case, but he spoke at length on the issue of encryption in the first visit by a sitting president to the South by Southwest festival.

Cybersecurity

Is NBIB another 'house of cards'?

Lawmakers voiced their frustration over the creation and funding of the National Background Investigations Bureau.

Digital Government

Twitter reach of ISIS trimmed by account suspensions, report says

The suspension of Twitter accounts of online extremists is limiting their ability to bounce back using other accounts, according to experts at George Washington University.

Digital Government

Who Spends the Most Time Online?

The latest Pew data shows a universal trend: Adults younger than 34 are far more likely than older generations to own smartphones and use the Internet.

Digital Government

NARA looks to lead on social media archiving

In seeking a social media archiving tool, the National Archives is setting an example for agencies in advance of 2019 governmentwide electronic records goals.