Digital Government

Virtual worlds mean more than Second Life

Second Life remains a popular 3-D platform, but agencies are exploring other options, including in-house development.

Digital Government

EPA offers Twitter response cheat sheet

An EPA "cheat sheet" to help federal officials decide when to respond to a tweet or comment has gained an endorsement in a recent report.

People

Which federal agency packs the most online punch?

There's clout, and then there's Klout, and a new study ranked 34 federal agencies for their online Klout scores.

Digital Government

Twitter users have mixed view of GSA scandal, study shows

An analysis of thousands of tweets about the recent lavish spending at a GSA conference shows a surprising mix of views about the scandal, according to a new study.

Digital Government

Majority of US embassies tweeting for diplomacy, report says

U.S. embassy tweeting is off to a good start with 69 percent of embassies engaging in Twitter communications, according to a new study.

Modernization

FBI proposing 'wiretapping' law for social media, Web email, according to report

The FBI is preparing to seek authority to access Web-based social media networks, email and instant messages for law enforcement investigations of suspected illegal activity.

Digital Government

Facebook 'Likes' not protected as free speech, judge rules

A district court judge has ruled that employees who are fired for liking something on Facebook have no legal remedy under the First Amendment.

People

To tweet or not to tweet: Feds weigh the dangers and benefits

The public nature of Twitter presents some risks, but savvy feds are finding ways to share.

Digital Government

HHS readies for Facebook organ donation initiative

Facebook's Mark Zuckerberg announced a new campaign for users to publish their organ donor status, an initiative expected to increase organ donations to the registries overseen by the Health and Human Services Department.

Digital Government

Twitter value includes response

If an agency Tweets and nobody answers, did it matter?

People

Agencies not playing around with gamification

A familiar concept in the private sector, gamification makes a splash in the federal space.

Digital Government

GSA tool lets people verify genuine federal social media accounts

The General Services Administration's Social Media Registry is designed to allow agencies to manage their social media accounts while validating them for users worried that they might be fake.

Digital Government

The 12-word social media policy

Doctor prescribes a cure for social media headaches.

Modernization

Government-specific social networks on the rise

A survey showed some shifts in how government agencies are utilizing social networking and Web tools.

Digital Government

Facebook Timeline: Help or hindrance for agencies?

Studies show whether Timeline is helping or hurting agencies seeking public interaction.

Digital Government

3 tips for fed agencies to get the most out of Facebook Timeline

Facebook Timeline for Pages has been launched, and an HHS new media blogger is offering tips to federal agencies on how to make the best use of the new format.

Digital Government

New trends emerge in mobile devices, social media

LinkedIn is up, Facebook is falling and BlackBerry is hanging on in new report.

Digital Government

For wounded warriors, mobile apps can offer life-saving impact

New mobile apps help troops returning from combat deal with PTSD, find jobs, seek medical care -- and stay connected to buddies still in harm's way.

Digital Government

SoMoClo ... huh?

The convergence of social media, mobile and cloud presents new opportunities and challenges for CIOs, according to a report.

Modernization

State Department's e-diplomacy efforts outpace other nations'

The State Department is the world's leading user of technology tools for diplomacy, according to a new think tank study.