Digital Government

Bedbugs invade file cabinets at SSA offices

The Social Security Administration offices in Queens, N.Y., are under siege from bedbugs.

Digital Government

SSA teleworkers may be putting personal data at risk, IG says

Teleworking has improved morale at the Social Security Administration, but it may be putting some citizens' personal information at risk, according to a new IG report.

Digital Government

SSA needs better plan for high-risk project, IG says

The Social Security Administration needs to improve its management of a project to convert its master databases, an new audit finds.

Modernization

Mobile SSA statistics: Agency wants an app for that

The Social Security Administration surveys vendors about creating iPhone applications.

Digital Government

CIOs turns to portfolio management to get IT efforts under control

CIOs from the Homeland Security and Veterans Affairs departments and the Social Security Administration are looking to foster teamwork across traditional boundaries.

Digital Government

SSA turns to online apps to keep up with boomer claims

An aging workforce, retiring baby boomers and a poor economy are forcing SSA to innovate with new technology to keep up with the demand, the agency's commissioner tells a House subcommittee.

Modernization

IG questions SSA's data center siting process

The SSA's Inspector General knocks agency's process for choosing a location for its new $800M data center.

People

Agencies walk a tightrope between cost savings and innovation

Civilian agencies and military services take different paths to making technology investment decisions.

People

SSA bracing for IT worker retirements, IG says

The Social Security Administration has had a good run in hiring new IT workers, but its luck may be running out as it faces a wave of IT staff retirements, according to a new report.

Cybersecurity

System errors lead SSA to issue replacement cards in error, IG says

The Social Security Adminstration's computer systems for tracking the issuing of replacement SSN cards is lapsing a high percentage of the time, according to a report from the IG.

Modernization

SSA sets goal of 50 percent online applications for retirees

The Social Security Administration has set targets for increasing its online application rate for retirees and the disabled by 2012.

People

SSA to share data with 15 more health information exchanges

The Social Security Administration awarded $17.4 million to 15 health information exchanges that will begin sharing their patient medical data with agency.

People

SSA health exchange generates extra $2M for users, study finds

A health data exchange between MedVirginia and the Social Security Administration is generating extra revenue, a new report says.

Cybersecurity

SSA fails to E-Verify 19 percent of new hires, IG says

The Social Security Administration did not follow federal employment verification requirements for 19 percent of its new hires, according to a new report.

Cybersecurity

SSA should keep a close eye on computer access, IG says

The Social Security Administration is generally following FISMA guidelines, but needs to do more close monitoring of computer access controls, SSA's inspector general finds.

Modernization

SSA faces hurdles in replacing data center, IG says

The Social Security Administration has to meet a high level of expectations in spending economic stimulus law funding for a new data center, according to a report from the inspector general.

Digital Government

SSA urged to adopt more open systems

SSA should develop more open IT systems as it modernizes, according to recommendations released in a white paper by the Computer & Communications Industry Association.

Cybersecurity

SSA needs more planning for data systems upgrades, GAO says

The SSA is exchanging data more than one billion times a year and needs to do more to prepare for an increasing data exchange caseload, the GAO says.

Cybersecurity

SSA needs better information security, IG says

SSA has not followed through on key cybersecurity recommendations, according to a new report.

Cybersecurity

One appeal fails, another pending today for E-Verify

The U.S. Chamber of Commerce and other plaintiffs have filed another appeal in attempt to stop the E-Verify rule from going into effect today for federal contractors, according to a media report.