Digital Government

Filmmakers win over feds’ hearts

A film project strives to illuminate the hard work done by federal agencies.

Digital Government

Hold on tight

Well, folks, we hope you enjoyed your Labor Day holiday. Because as Phil Piemonte explains, there will be some rough days ahead for feds after Washington kicks back into full gear.

People

Some USPS officials manipulated performance ratings, audit finds

With pay for performance already a controversial topic in the federal government, a new audit has found that some postal service managers lowered performance ratings for employees.

Digital Government

The great downsizing has begun

Who out there thinks they will recognize the federal workforce a year from now?

Digital Government

Good news, for a change

Sick of the debt ceiling? Tired of fed bashing? Ready for a break? Well, we’ve dug through the news and picked some stories aimed at lowering your blood pressure. Read on…

Digital Government

Postal worlds collide

There's bound to be some talk going on in post offices across the country -- for two reasons.

Digital Government

Should your agency be run more like a business?

Every once in a while the argument surfaces that government should be run like a business. Well, one federal entity already is run like a business: the U.S. Postal Service.

Digital Government

For privacy protection, survey says this agency delivers

Research from Ponemon Institute released today suggests that people have less confidence in the federal government's privacy commitments than they did a year ago.

Digital Government

A not-so-excellent adventure at the post office

A bad experience at the post office makes blogger Steve Kelman wonder about the roots of poor government service.

People

In defense of IT dashboards

It is impossible to manage effectively without the metrics to benchmark and shape performance, writes Robert Otto.

People

Federal 100: John Edgar

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People

Got USPS mail? There's an app for that!

A free iPhone app from the Postal Services helps users find post offices and track mail via mobile phones.

People

Agencies embrace research analytics in push for greater efficiency

Analytical and reporting tools help agencies improve the delivery and performance of public services.

Modernization

USPS takes open source route to upgrade mainframe app

Postal Service IT officials have upgraded the service's 15-year-old mainframe system to handle more transactions and lower the cost of operating the system.

Modernization

Cobol remains old standby at agencies despite showing its age

As mainframe programming language Cobol marks 50 years of service, dedicated government users make plans for keeping the reliable old applications humming along.

Modernization

Postal Service software wins award

The optimization software allows the service to accept multiple bids from contractors and then pick the best deal.