Cybersecurity
Cryptojacking Scheme Affects U.S. And U.K. Government Websites
The websites were forced to mine the cryptocurrency Monero.
Emerging Tech
It Costs Taxpayers $41 Per Phone Call To IRS
The IRS wants to provide a better user experience to customers without breaking the bank.
Digital Government
Citizen Satisfaction With Government Reaches 11-Year High
Citizen satisfaction jumped 2.5 percent in 2017 with federal agencies, according to the American Customer Satisfaction Index.
Modernization
Senate Passes Bill for Phone-Friendly Federal Websites
The bipartisan Connected Government Act is waiting for the president’s signature.
Modernization
White House Takes Down ‘We the People’ Petition Tool
The message on the website says it will return in January with responses to the petitions that merit it.
Cybersecurity
Air Force Pays Out Government’s Biggest Bug Bounty Yet
White-hat hackers and military cyber specialists teamed up for the latest Hack the Air Force program.
Policy
GSA, NASA, Other Agencies Update Shutdown Guidance
Agencies have to prep their staff and their systems as the funding deadline approaches.
Digital Government
Report: Government Websites Are (Somehow) Getting Worse
Most federal websites fail metrics related to load time and secure connections, according to a think tank assessment.
Digital Government
Federal Government Provides ‘Worst of the Worst’ Customer Experiences
Federal agencies and programs like Healthcare.gov continue to rank toward the bottom of Forrester Research's Customer Experience Index.
Modernization
Almost Half of Traffic To Government Sites Comes From Smartphones and Tablets
Mobile devices account for about 43 percent of traffic to government sites.
Cybersecurity
17-Year-Old Hacks the Air Force for the Biggest Bug Bounty
The Defense Department’s third bug bounty opened Air Force websites to international participants and they found the most vulnerabilities yet.
Ideas
Spoofing a Government Website is Easier Than You Think
A new breed of attacker is impersonating government websites and official apps in order to steal credentials from real feds.
Digital Government
These Agencies' Websites Are Easiest To Understand
The Plain Writing Act requires agencies to make their content simpler, but not everyone’s on board, according to a report.
Digital Government
Why Government Websites Suck So Much
Our interactions with government websites are often memorable for all the wrong reasons.
Digital Government
Forrester: Digital Government Reaches New Heights But Websites Need Work
Citizens are visiting the government's digital channels more than ever before.
Digital Government
People Are Furiously Saving Federal Data Before It’s Deleted—And You Can, Too
It’s surprisingly easy
Digital Government
What’s Up With the Office of Management and Budget Website?
Currently, the integral agency—a repository for memoranda issued by the executive branch—is without a website.
Ideas
Low Code, Not Open Source, is Key to Federal IT Agility
The government should eliminate code, not try to develop open-source methods.
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