Digital Government
Social Security Enjoys Broad Customer Satisfaction As It Overhauls Telephone System
The Social Security Administration has been angling to streamline and automate its call center for quicker customer service.
Emerging Tech
Senator Doubles Down On Data Privacy, Sends Letter to CFPB
Sen. Ron Wyden asked the Consumer Financial Protection Bureau to tighten its rules regarding data broker sales.
Emerging Tech
ACLU Calls for Halt of Homeland Security’s Use Of Facial Recognition Technology
The civil rights organization said that the biometrics technology can lead to discriminatory arrests based on race.
Artificial Intelligence
VA Adding Physical Therapy Device To AI Roster
The Veterans Affairs Department is looking to pilot a new physical therapy application for injury treatment.
Artificial Intelligence
VA Aims To Reduce Administrative Tasks With AI, Machine Learning
A wide-reaching program looks for fresh machine learning technology to complete menial procedures and tasks, allowing VA clinicians and partners to focus on care.
Emerging Tech
Report: Government Inaction on 6G Risks Ceding More Tech Ground to China
A new report makes the national security case for overseas talent and increased research and development for a 6G infrastructure.
Emerging Tech
House Lawmakers Look to Leverage Increased Telework Benefits in Federal Recruitment
Representatives on the House Committee on Oversight and Reform want to attract the next generation of civil servants with telework options and stronger internship programs.
Cybersecurity
Russian National Sentenced to Five Years For Aiding Malware Hacking
Aleksandr Grichishkin, 34, pleaded guilty to providing a server allowing cybercriminals temporary use of IP addresses to bypass security measures and exploit financial data.
Emerging Tech
VA Revitalizes Plan For EHR System Rollout
Officials implemented new positions to help streamline and coordinate EHR system implementations following an arduous initial deployment.
Emerging Tech
Ambitious Agency Modernization Efforts Demand Leadership Involvement
A panel of federal IT leaders said communication and training are also among the paramount requirements for successful digital transformations within federal agencies.
Emerging Tech
Sixth Member of International Hacking Community Sentenced in SIM Card Scheme
In response to the growing number of SIM hijacking incidents, federal law enforcement is cracking down on perpetrators.
Digital Government
FTC Investigating Major Retailers Over Supply Chain Backlog
The Federal Trade Commission requested data from nine large U.S. retailers to gauge causes of supply chain bottlenecks and rising prices.
Digital Government
Report: U.S. Workforce Falling Behind Competitors in Digital Skills
Experts advocate better school curriculums and tax breaks for reskilling existing workforces.
Emerging Tech
FAA Warns Of Holiday Laser-Light Display Dangers To Pilots
2021 broke records for the highest number of annual laser strikes, which can incapacitate pilots and endanger aircraft passengers.
Digital Government
Report Highlights 3 Ways to Successfully Reskill Employees
The report looked at tech training case studies to investigate the most critical elements in digitally transforming federal workplaces.
Artificial Intelligence
Homeland Security Looking For Ideas on AI, Biological Surveillance
The Department of Homeland Security released a pre-solicitation for several innovative development projects.
Digital Government
GAO: Cultivating a Data-Centric Culture Can Help Recruit, Retain a Digitally-Savvy Workforce
A survey chronicles the steps federal agencies need to take to improve their workforce to be equipped for technological modernization.
Modernization
Public Health Admins Are Prioritizing Interoperability with EHR Modernization
Federal agencies using electronic health records systems are hoping standardizing EHR interfaces will lead to greater cross-departmental and patient access.
Cybersecurity
Iranian Nationals Charged with Election Interference
The Justice Department identified two hackers as conspirators in cyberattacks aimed at spreading voter intimidation and election disinformation.
Cybersecurity
Report: 20% of Defense Contractors at Risk for Ransomware Attack
The report measured the cybersecurity protocols undertaken by top defense contractors.
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