People
House panel probes White House staff's storing of mobile device messages
A senior White House official testified on systems in place for automatically capturing all e-mail messages at the office, but a lawmaker suggested some staffers may be bypassing that system by using personal mobile devices.
People
SSA: The check is not in the mail
The Treasury Department and Social Security Administration have begun requiring new applicants for retirement benefits to sign up for electronic payments or debit cards only.
Digital Government
VA's Baker says VA, DOD digital record systems will morph into joint system
Roger Baker, the Veterans Affairs Department's assistant secretary for information and technology, offered some details about how the VA and Defense Department are going to meld their digital medical record systems.
Digital Government
White House official to testify about preserving Facebook, Twitter records
Rep. Darrell Issa intends to probe the transparency of the White House's social media records at a hearing of the House Oversight and Government Reform Committee.
Modernization
Remote video increases flexibility for SSA
The Social Security Administration began using remote video conferencing technology to manage its disability hearing workload in 1999 and it seems to be paying off, according to a new report.
People
Obama orders agencies to improve customer service
President Barack Obama tells agencies to develop customer service plans with at least one major technology initiative for each agency.
Modernization
Treasury, EPA, FDA sites among low scorers in customer satisfaction
ForeSee Results has released its latest survey ranking federal websites on customer satisfaction.
Digital Government
Social media policies: strict, loose or in-between?
Some agencies block all social media, others block none. Some curtail streaming sites, others just ask employees to be responsible. Is there any chance of these policies coming into harmony?
Acquisition
GSA's Mary Davie urges 'doing things differently' in acquisition
Mary Davie, assistant commissioner for the General Services Administration, addressed a conference room full of federal procurement employees at the Federal IT Acquisition Summit.
People
Acquisition officials share tips on communication, transparency
Federal acquisition professionals shared tips for improving communications between program managers and contracting officials at the Federal IT Acquisition Summit.
Digital Government
Agencies get access to Xtranormal cartoon video-maker app
The General Services Administration has added the Xtranormal video-maker to Apps.gov list as the latest available application to federal Web managers.
People
SSA trust fund reimbursement may be at risk due to outdated systems, audit says
Grant Thornton LLP recently completed an audit of the Social Security Administration's system to determine the administrative expenses to be reimbursed from the four trust funds it oversees.
Digital Government
State to start social network for employees only
The State Department's e-Diplomacy office is testing its new Corridor social network for department employees, according to several online reports.
People
Senator worried about cutting transparency programs
Sen. Tom Carper is worried that Congress' budget reduction to open-government programs such as Data.gov and the Federal IT Dashboard may hurt efforts to curb improper payments and wasteful spending.
Modernization
VA, DOD create mobile app for PTSD treatment, support
The Veterans Affairs and Defense departments have released a new mobile application designed to help veterans and service members suffering from Post-Traumatic Stress Disorder.
Modernization
Winning ways to visualize federal data include bubbles, blocks and clocks
Google and Eyebeam.org have announced the winners of a contest to make federal spending data more visually appealing.
Digital Government
Obama to appear in live video feed from Facebook headquarters
President Barack Obama goes to the headquarters of Facebook in Palo Alto, Calif., today to appear in a live video session about the budget deficit.
Cybersecurity
Report: FEMA IT systems not effective for disaster response
The Federal Emergency Management Agency's legacy IT systems have gaps, a new report states.
Modernization
Law library's plan emphasizes digital, social media
The Law Library of Congress' strategic plan highlights using digital media, the Web and social media.
People
Agencies update progress on transparency plans
Federal agencies are publishing charts, graphics and progress reports on their open government efforts.
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