Author Archive
Bob Osborn
Bob Osborn is CTO Federal of ServiceNow.
People
How AI will change the way government works
By automating mundane administrative tasks, AI creates work experiences that unleash productivity, bringing out the best in human workers.
- By Bob Osborn
Modernization
Virtual roadblocks to modernization
Our aging federal IT infrastructure is a big impediment to using state-of-the-art tech applications for government service delivery.
- By Bob Osborn