Author Archive

Candi Harrison

Candi Harrison is former Web manager at the Housing and Urban Development Department and former co-chairwoman of the Federal Web Managers Council. She retired in 2005 and now teaches courses at Web Manager University and writes a blog called “Candi on Content.”
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Think like a customer, not like a techie

Until we change our frame of reference, we won't improve the quality of the services we provide, writes Candi Harrison, who teaches courses at Web Manager University.

  • By Candi Harrison