Digital Government
GAO: Bid Protests Down 2% in 2020
For a second straight year, the Government Accountability Office dealt with fewer bid protests.
Policy
The Federal CX Moves that Mattered in 2020
Experts expect momentum in improving service delivery and customer experience to continue under the coming Biden administration.
Digital Government
Biden Reveals White House Digital Team
The team will be in charge of communicating with Americans once Biden takes office on Jan. 20.
Modernization
Defense, Intelligence Agencies Made Major Moves in Cloud in 2020
After bid protests and litigation, some of the largest cloud contracts the government has attempted can get underway.
Modernization
Veterans Affairs Publishes Employee Experience Journey Map
Agency officials believe positive employee experiences translate to improved service delivery to its veterans.
Digital Government
VA to Begin COVID-19 Vaccinations at 128 More Sites
The Veterans Affairs Secretary said the approval of a second vaccine allows the department to inoculate more health care providers and veterans.
Digital Government
Tech Industry Group Recommends Biden Admin Reimagine How Government Does IT
The Alliance for Digital Innovation unveiled a series of legislative and policy proposals for President-elect Joe Biden to consider.
Cybersecurity
House Committees Launch Investigation into Alleged Russian Hack of Federal Agencies
President-elect Joe Biden also promised to elevate cybersecurity “as an imperative” across government.
Modernization
Amazon, Pentagon Resume JEDI Legal Arguments
Amazon Web Services asks the judge to toss out the contract award while Defense Department lawyers call the company’s protest a “prohibited strategic gambit.”
Emerging Tech
Report: Augmented Reality Challenges Privacy Norms
Augmented reality technology’s presumed growth comes with some risks.
Cybersecurity
Reports: Suspected Russian Hackers Breach Commerce, Treasury Departments
U.S. officials are investigating what data may have been stolen and whether the hack is more widespread.
Emerging Tech
Army Issues $25M Sole-Source Contract to Monitor COVID-19 Vaccine Temperatures
The contract is part of the governmentwide effort to ensure COVID-19 vaccines are safely delivered.
Digital Government
Federal Government Spending Nearly Twice as Much As Its Taking In
For the 14th straight month, the federal government spent more money than it received through taxes.
Cybersecurity
Beware of COVID-19 Vaccine Scammers, FTC Warns
The Federal Trade Commission expects some opportunists to attempt to bilk the public when COVID-19 vaccines are made available.
Policy
Report Calls on Biden Administration to Create Federal Chief Customer Officer
The official would lead customer experience efforts across government.
Modernization
Bipartisan Cadre of Lawmakers Call for Permanent Telehealth Expansion
Telehealth has proved vital during the COVID-19 pandemic, and more than four dozen lawmakers want to see maximized moving forward.
Cybersecurity
Experts Call for Government to Designate Commercial Space Sector as Critical Infrastructure
The federal government currently deems 16 sectors as critical infrastructure sectors because of their importance.
Artificial Intelligence
GAO: AI Promising in Health Care, but Challenges Remain
The nascent technology is leading to positive health care outcomes, but issues may impede widespread adoption.
Podcasts
Critical Update: Inside NASA’s Digital Transformation
The space agency’s digital modernization is aimed at augmenting and improving three key mission areas, according to its chief data officer.
Modernization
Report Suggests Government, Companies Factor Permanent Remote Work into Future Operations
Remote work may be here to stay for a sizable chunk of the U.S. workforce.
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