Digital Government

The Internet Tax Revolt

Residents of Hennepin County, Minn., can't help but feel a swell of pride whenever they pass the Mall of America, the world's largest indoor retail enterprise and a monument to the entrepreneurial imagination. With more than 500 stores and 2.5 million square feet of space, the mall draws consumers

Digital Government

Order and Law

Here's the vision: A police officer in Alabama stops a beatup Chevy Impala on a routine traffic violation. But instead of calling the license plate in to dispatch and waiting several minutes for an answer, the officer types the number into a mobile computer linked to a nationwide information syste

Digital Government

California: Leveraging Resources

Audit offices always have been operational islands, cut off geographically and culturally from other state field sites.

Digital Government

Buying Strategies

In an era of rockbottom computer prices, rapid technology introductions and electronic catalogs, no one could blame state and local purchasing officials for going directly to manufacturers for their information technology equipment. Nonetheless, most buyers are sticking with hardworking local res

Digital Government

Y2K Contingency Planning: What If...

When it comes to disasters, cities and counties throughout the United States are prepared to face just about anything: hurricanes, tornadoes, blizzards, earthquakes, mudslideseven terrorist attacks and nuclear war. But the crisis that many people expect to occur when the internal clocks on compute

Digital Government

Risk Management

Baseball players may earn glory by hitting the ball only three of every 10 times they come to the plate, but for information technology managers, there are no accolades given out for batting .300 when it comes to bringing in projects on time and on budget.

Digital Government

Data for Hire

When a contingent of lawyers, bankers, insurance executives and retailers approached Kansas officials in 1989 with an idea for developing a new way of delivering mission critical public information to businesses, the state balked.

Digital Government

ITS: The New Road Rage

It's a phrase born in Hollywood, but one that accurately sums up the dilemma of state and urban transportation officials who are dealing with traffic and population patterns in the late 20th century: If you build it, they will come.

Digital Government

California East

On its own, Northern Virginia has become a national technology center for communications and commerce, with some 1,800 companies specializing in Internet services, electronic commerce, software development, telecommunications and systems integration.