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Black Swans in IT
IT has always been a risk-filled enterprise. That's because software development is a first-of-a-kind undertaking. Programmers write programs to make software and hardware systems function in new ways. Often, the novelty of the development effort is small, requiring minor adjustments to existing programs. In this case, development risk is generally low. To the extent that the programming entails exploring truly new territory, then development risk goes up.
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