Author Archive

John Kamensky

Emeritus Fellow, IBM Center for the Business of Government

John Kamensky
John M. Kamensky is Emeritus Fellow at the IBM Center for the Business of Government. He previously served as deputy director of Vice President Gore's National Partnership for Reinventing Government, a special assistant at the Office of Management and Budget, and as an assistant director at the Government Accountability Office. He is a fellow of the National Academy of Public Administration and received a Masters in Public Affairs from the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin.
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Can Biden Deliver Better ‘Customer Experience’ for Americans Than His Predecessors?

He is now the fifth president since Bill Clinton to announce a new customer focus for federal services.

  • By John Kamensky
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Lessons From 30 Years of Government Reform Efforts

There’s much that newcomers to government should learn from the past.

  • By John Kamensky and Dan Chenok
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Looking Beyond the Federal Data Strategy

We may be entering a Golden Age of data sharing.

  • By John Kamensky
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The Future of Work Post-Pandemic: We’re Not Going Back

Suddenly, the conversation about telework has shifted from “do we have the right technologies in place?” to “do we have the right people policies and training in place?”

  • By John Kamensky
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The Mindsets of Innovators in Government

A series of Interviews with high achievers reveals some surprising things about what it takes to get things done in the bureaucracy.

  • By John Kamensky
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Where’s the Money? Keep an Eye on the CARES Act

With the passage of the $2.3 trillion economic relief bill, things are happening at breakneck speed.

  • By John Kamensky
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Data Evangelists Spread the Word on Boosting Government Performance

A recent gathering of state and local officials had the feel of an old time revival.

  • By John Kamensky
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People Don’t Always Behave Rationally—Agencies are Learning to Plan for That

Officials are increasingly leveraging the power of behavioral science to enhance program performance.

  • By John Kamensky
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How Behavioral Science Could Improve Federal Programs

The private sector has been using psychological insight for years to promote certain outcomes.

  • By John Kamensky
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Why the Future of Work Is a Challenge for Government

The federal workforce needs to be reskilled. Expect major disruptions ahead.

  • By John Kamensky
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Where Are the Stories About Government’s Vital Work?

Agencies need to do a better job of explaining what they do and why it matters.

  • By John Kamensky
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5 Paradoxes of an Innovation Culture

They’re hard to create, and hard to sustain.

  • By John Kamensky
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Creating IT Start-Ups in Government

Digital service teams face key challenges in being effective change agents in a traditional government setting.

  • By John Kamensky
Digital Government

Five Ways to Create a Data-Driven Culture in Government

How to train your organization to base decision-making on evidence.

  • By John Kamensky