Author Archive
Modernization
Education launches 2025-26 FAFSA following weeks of testing
The public release of the online form follows a delayed and glitchy version released last year.
People
USDS looks for new deputy to lead as Trump administration approaches
Mina Hsiang, current administrator of the U.S. Digital Service, is expected to leave before the Trump administration takes the helm.
Digital Government
How the federal CIO is prepping for the presidential transition
Cybersecurity, customer experience and effective transition efforts have been top-of-mind for Clare Matorana in the last days of the Biden administration.
People
Major federal IT contracts to remove ‘unnecessary’ degree requirements
The push to focus on skills-based hiring for federal jobs dates back to the first Trump administration. The Biden White House has continued these efforts.
Digital Government
Satisfaction with government hits record high just before a new Trump admin
The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.
Artificial Intelligence
Trump promised to repeal Biden’s AI executive order — here’s what to expect next
Parts of President Joe Biden’s October 2023 executive order on AI have proven controversial among Republicans.
Cybersecurity
Potential year-end cyber executive order may hinge on election results, people familiar say
The pending order will focus heavily on federal cyber standards and emerging tech threats, but remains in limbo amid the presidential election.
Digital Government
Cutting red tape is key to financial inclusion, Treasury says
A new Department of Treasury strategy calls on those delivering government programs to make them easier to access.
Artificial Intelligence
Making AI work inside and out at SSA
Meet Brian Peltier, the deputy chief information officer for strategy and chief artificial intelligence officer at the Social Security Administration.
Exclusive
Digital Government
USDA inches ahead in plan to secure EBT cards from skimming
The U.S. Agriculture Department doesn’t have a timeline for fully moving food assistance accounts to industry-standard chip cards, however, leaving beneficiaries vulnerable to digital theft.
Modernization
SSA taps TMF to upgrade online services
The General Services Administration announced $50 million in new investments Tuesday, covering tech upgrades at the Social Security Administration and the Department of Housing and Urban Development.
Featured eBooks
Artificial Intelligence
AI tools helped Treasury recover billions in fraud and improper payments
Risk screening, check fraud detection and more have helped the government recover more than $4 billion, Treasury announced.
Digital Government
White House probes the collision of AI and personal data
Policymakers are examining how the advent of artificial intelligence could create new privacy risks around the federal agency purchase and use of personal information from data brokers.
Artificial Intelligence
Labor's AI mission spans public policy and internal agency use
Meet the Department of Labor's CAIO Mangala Kuppa. She's focused in large part on AI safety and making sure the tech tools promote workers' well being.
Digital Government
Why governments are ‘particularly well-positioned’ to offer identity validation
According to the National Institute of Standards and Technology, governments that use its guidance to offer attribute validation services may have to rely less often on commercial data for identity.
Digital Government
Hill Dems question IRS on identity verification requirements for Direct File
Taxpayers had to go through outsourced identity verification to use Direct File during the last tax season, a level of assurance the lawmakers note is not required for commercial tax prep companies.
Digital Government
GSA's Login to offer face recognition to customer agencies
Agencies using the government-created service will have the option to incorporate new face-matching capabilities or stick with existing offerings.
Digital Government
Bipartisan Senate duo seeks to push IRS customer service forward
The tax agency is already working on some of the items in the bill — like improving online accounts.
Modernization
IRS delay on key system could cost up to $70 million
The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.
Digital Government
IRS Direct File to be available in 24 states next year
The agency is also expanding the scope of tax situations the tool will cover.
