Author Archive
Digital Government
As GSA turns 75, one of its leading technologists reflects on the agency's mission
Ann Lewis, director of the Technology Transformation Services, talks implementation, money and more.
Digital Government
Jobless aid programs get a facelift under a bipartisan Senate proposal
The bill responds to asks from the oversight community, in addition to instituting requirements for states administering the funds.
Artificial Intelligence
Trump pledges to ax Biden’s AI executive order
The newly adopted Republican platform calls the executive order “dangerous.”
Modernization
Transportation’s working capital fund is missing controls for cost recovery, IG warns
The watchdog’s findings include an accidental overbilling by upwards of $16,000.
People
TMF names new director
The fund’s current deputy executive director, Larry Bafundo, will be taking the helm of a program facing down budget and authorization challenges in the coming months.
People
DHS wants to go big with its hiring fair this week
The department says it's cutting red tape in government hiring by giving tentative job offers on the spot and starting vetting processes in person.
Acquisition
Federal buyers have a new 'co-pilot' to get good deals for government
The new Procurement Co-Pilot brings data together from across the government — something that’s historically been difficult to do.
Exclusive
People
Exit interview: OMB’s CX guru Amira Boland
Amira Boland was the first to take on the role of customer experience lead at the White House, and she sees great potential even beyond her departure.
Artificial Intelligence
Senate bill mandating agency chief AI officers gets House companion
The proposal would codify several aspects of AI guidance released by the Office of Management and Budget in guidance this spring.
Cybersecurity
Identity theft victims are waiting almost 2 years for help from the IRS
The tax agency needs to do more to bring down that wait time, the National Taxpayer Advocate says.
Digital Government
State Department launches limited online passport renewal
The department previously piloted online renewals in 2022.
Featured eBooks
Digital Government
What it will take to make Direct File permanent
The IRS will have to grapple with expanding access and capabilities — while also convincing skeptical lawmakers to maintain funding.
Digital Government
NIST, Beeck Center, CDT to collaborate on digital identity and public benefits
The National Institute of Standards and Technology will be working with the Beeck Center for Social Impact and Innovation’s Digital Benefits Network as well as the nonprofit Center for Democracy and Technology.
Digital Government
DOJ launches CX-focused initiative
The first project in the new push is focusing on improving the portals Americans use to report crimes to the Department of Justice.
People
Carnahan explains GSA's path to AI adoption
The General Services Administration currently has about 150 different AI pilots.
Digital Government
Tech sees steep cuts in House Republicans’ funding proposal
The Technology Modernization Fund would once again see zero contributions in FY25, though the U.S. Digital Service would get new authority to get reimbursements from agencies under the bill.
Digital Government
Agencies are on the clock to improve their digital accessibility — here’s how they’re doing so far
Guidance issued last fall set standards and benchmarks for agencies to improve their many public-facing websites.
Breaking News
Digital Government
IRS makes Direct File permanent
The tool piloted during the recent tax season helped certain taxpayers file online with the government for free.
Modernization
House passes TMF reauthorization bill
The Modernizing Government Technology Reform Act includes changes around repayment to the TMF.
Digital Government