Cybersecurity

White House cyber office makes new workforce-focused hire

Daniel “Rags” Ragsdale is joining the White House Office of the National Cyber Director, following work in the private sector, Defense Department and cyber research space.

Modernization

The ‘future is at risk’ for government’s biggest civilian payroll provider, study finds

The National Finance Center — a part of the Agriculture Department — provides payroll services for over 170 agencies, but a lot of them aren’t happy with the services they’re getting.

Cybersecurity

White House releases strategy to expand the U.S. cyber workforce

The plan includes measures for improving cybersecurity knowledge at all levels of education and improving how the federal government attracts, hires and pays cybersecurity workers.

Digital Government

How the Agriculture Department is ‘hardwiring’ customer experience into its work

The department’s chief customer experience officer, Simchah Suveyke-Bogin, told Nextgov/FCW that her primary goal is building capacity for customer experience.

Digital Government

IRS seeks states’ input on its direct file pilot

States have until Sept. 4 to tell the IRS if they’re interested in participating.

Modernization

States need federal standards for tech used in unemployment programs, GAO says 

One of the senators that requested the new report from the Government Accountability Office — Finance Committee Chair Ron Wyden, D-Ore. — is tinkering with potential legislation on unemployment modernization. 

Modernization

Labor Department shifts unemployment modernization plans after Congress slashes funding

The department is also facing questions from Republican lawmakers about how it’s using unemployment-focused funding.

Artificial Intelligence

Tech legislation to watch in Congress ahead of summer recess

Among the bills considered is a new proposal from Sen. Gary Peters, D-Mich., to require agencies to designate chief AI officers, a position that currently exists at only a handful of agencies.

Digital Government

GSA issues a ‘roadmap’ for Login.gov’s future

The General Services Administration wants to improve Login.gov’s identity proofing rates, add more options for how users can be identity proofed and more.

Artificial Intelligence

What will the federal government do with generative AI?

Federal employees are going to see AI tools show up in cloud-based productivity suites sooner rather than later, but it's not clear yet how the trending tech will impact public-facing digital services.

Modernization

Senate Appropriations Committee looks to claw back TMF funding

Sen. Jerry Moran, R-Kan. — an original backer of the law that created the Technology Modernization Fund — called the move a “mistake.”

Cybersecurity

New White House cyber plan leaves digital identity action items out

Officials noted that identity action items could still be included in later iterations of the national cybersecurity strategy implementation plan. 

Digital Government

CDC rolls out new COVID-19 website

The reworked COVID-19 website is part of a larger push to make the public health agency’s web presence easier to navigate, with plans to relaunch CDC.gov early next year.

Cybersecurity

New White House cyber implementation plan looks to ramp up resilience

The plan, released Thursday morning, includes more than 65 “high-impact initiatives” that federal agencies will be tasked with executing to achieve the objectives outlined in the national cybersecurity strategy.

Data

Want to track pandemic relief spending? Data problems make that difficult, committee says

“These challenges limit the degree of transparency into the use of pandemic relief funds,” a new report from the Pandemic Response Accountability Committee says.

Digital Government

White House promotes success stories in the government’s customer experience push

Filling out forms to recertify for disability insurance is “more frightening than cancer,” one beneficiary said. The Social Security Administration is trying to make it easier.

Digital Government

How some agencies used tech to decrease improper payments

Governmentwide, improper payments are up relative to fiscal year 2020. But digital tools — alongside other management tactics — enabled some agencies to find reductions.