Digital Government
New funding flexibility could help extend the reach of the Federal Citizen Services Fund
The new pass-the-hat style funding tool could be tapped to fund cross-agency work.
Digital Government
What's the state of AI accountability in government?
A new report recommends that the federal CIO Council set up a group to work through what exactly AI accountability is and how to achieve it.
Emerging Tech
Gallagher Wants to Ban TikTok, But Says U.S. Ownership Could be a 'Workable Solution'
Congress passed a law to ban the popular app on federal government devices as part of the omnibus funding bill. It doesn't look like lawmakers' about national security and TikTok are waning.
Policy
Gallagher wants to ban TikTok, but says U.S. ownership could be a 'workable solution'
Congress passed a law to ban the popular app on federal government devices as part of the omnibus funding bill. It doesn't look like lawmakers' concerns about national security and TikTok are waning.
People
Exit interview: What the Labor Department's unemployment insurance guru thinks about the state of the system
Is the system ready for the next recession? The Labor Department’s former deputy director for policy at the Office of Unemployment Modernization says it isn’t. She explains why, and talks through problems around fraud, equity and more.
Emerging Tech
Portman Introduces Two Bills on Facial Recognition, AI in Government
The fate of the bills in a lame duck session of Congress is uncertain, but a Portman aide says the outgoing senator wants to be active on the subjects even after retiring.
Policy
Portman introduces two bills on facial recognition, AI in government
The fate of the bills in a lame duck session of Congress is uncertain, but a Portman aide says the outgoing senator wants to be active on the subjects even after retiring.
Digital Government
Agencies are lagging in implementing constituent services law, GAO says
Identity proofing and authentication remains a stumbling block for many agencies to implement a 2019 law meant to help congressional offices to interact with federal agencies on behalf of their constituents, according to a new Government Accountability Office report.
Digital Government
Omnibus Spending Bill Includes a Ban of TikTok on Government Devices
Sen. Mark Warner (D-Va.) told FCW on Monday that Congress might have more work to do regarding national security implications of popular video-sharing app TikTok in the next session of Congress.
Policy
Omnibus spending bill includes a ban of TikTok on government devices
Sen. Mark Warner (D-Va.) told FCW on Monday that Congress might have more work to do regarding national security implications of popular video-sharing app TikTok in the next session of Congress.
Modernization
GSA announces $14.6 million in CX-focused TMF awards
TMF announced awards for the U.S. Agency for International Development and U.S. Railroad Retirement Board on Monday.
Digital Government
NIST unveils draft update of identity proofing tech guidance
The science and technology standards agency debuted new guidelines for its policy on identity verification technology, including the testing requirements for facial recognition applications and draft policies for other tools.
Digital Government
What work has the Chief Data Officer Council done so far?
Among the agency work that GAO ties back to work from the council is a forthcoming HR data dashboard from the Office of Personnel Management.
Digital Government
Biometrics have a role to play in government service delivery, trade group says
The Better Identity Coalition laid out a roadmap for states to tackle digital identity issues Monday, including how to deploy and oversee technologies like facial recognition.
Digital Government
The CX executive order turns one
The White House says that agencies have made improvements to websites, mobile apps and more. Several experts say that long-term success will depend on the staying power of customer experience as a priority and methodology.
Digital Government
Improved data sharing between SSA, USDA could streamline benefits delivery
Online application pilots are on the horizon with a new data-sharing update between the Social Security Administration and Department of Agriculture.
Policy
Senate passed bill to 'stop the government speak' in agency documents
The proposal would expand and update an existing law on plain language requirements for agencies.
Policy
Gillibrand subs military-services style cyber academy idea for DOD scholarship program in NDAA
The new plan proposed by the New York senator would offer cyber scholarships to students at colleges and universities, followed by DOD service.
Digital Government
DHS to issue identity tech “challenge” for industry
The testing effort for identity validation tools, led by the Department of Homeland Security with other agencies, is meant to push for the development of better tech and to set a performance baseline for its operation.
Digital Government
For federal CX to work, Congress, the White House and agencies need 'fundamental' change, report says
A new report from the Partnership for Public Service and Accenture Federal Services outlines the systemic barriers to customer experience, and the collaboration between Congress and the executive branch needed to address them.
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