Emerging Tech
CFPB Expands Technologist Hiring Program
A top agency official says the agency needs more technologists to help it achieve its core mission.
People
CFPB expands technologist hiring program
A top agency official says the agency needs more technologists to help it achieve its core mission.
People
Right-wing activist tees up successor to Schedule F
Christopher Rufo, an instigator of culture war battles over critical race theory, wants to "centralize ideological control" of federal agencies within the Office of Management and Budget in the next Republican administration.
Acquisition
GSA looks to help get LGBTQI-owned small businesses in the contracting mix
The agency is going to work with the National LGBT Chamber of Commerce as part of an effort to increase access to contracting for LGBTQI-owned small businesses.
Digital Government
Digital identity challenges could be a roadblock to improved CX
Government agencies are currently wrestling with how exactly to verify Americans who want to access federal programs and services.
Policy
States need to invest in unemployment systems, Labor secretary tells Congress
Labor Secretary Marty Walsh spoke with lawmakers about a week after the Government Accountability Office added the unemployment program to its high risk list of poorly performing government programs.
Digital Government
Biden Signs Bill Creating Federal Cybersecurity Rotational Program
Certain cyber and IT federal employees will be able to rotate to other agencies under a new law signed Tuesday.
People
Biden signs bill creating federal cybersecurity rotational program
Certain cyber and IT federal employees will be able to rotate to other agencies under a new law signed Tuesday.
Digital Government
How TMF is managing its commitment to customer experience projects
Having technologists on the team assessing potential projects and active TMF investments has been a key change over the past year, program leaders told FCW.
Digital Government
Can a new data strategy can help the Department of Labor shape a more inclusive economy?
A three-year data strategy is going to help the department focus resources on the vulnerable and make sure its own programs aren't perpetuating inequity, said top officials Wednesday.
Digital Government
$100 million of TMF funding tagged for customer experience projects
The money, coming from the $1 billion investment in TMF made by the American Rescue Plan Act, will help implement the executive order on customer experience.
Digital Government
Pandemic response watchdogs urge agencies to focus on ID theft
Federal agencies need to contend with outdated tech, identity proofing and data issues while also helping identity fraud victims, inspectors general told a House panel on Tuesday.
Digital Government
IRS launched tax credit website without authority to operate, watchdog reports
The agency's CIO told auditors that the short-lived problem arose from a 'one-time user error'.
Modernization
TMF Looks to Measure More Than Just Cost Savings
The board of the Technology Modernization Fund is looking to support projects that impact the public through improved customer experience, Executive Director Raylene Yung said Thursday.
People
Digital Corps launches with 41 fellows across 13 agencies
The program, run out of the General Services Administration, is meant to help government woo early-career tech talent.
Digital Government
TMF looks to measure more than just cost savings
The board of the Technology Modernization Fund is looking to support projects that impact the public through improved customer experience, Executive Director Raylene Yung said Thursday.
Digital Government
Why you need your boss's boss to embrace agile
It's not usually the tech that's the difficult part of user experience work, government technologists say, but getting senior leaders to advocate to help clear organizational roadblocks.
Digital Government
Momentum and money
Why GSA's Robin Carnahan is excited by the current push to modernize government services for the 21st century.
Digital Government
GAO tags unemployment insurance as 'high risk'
The government watchdog says more than $78 billion in improper unemployment insurance payments were made in fiscal year 2021, and cited fraud, poor customer service, inequitable access, legacy tech and staffing shortages as key drivers of failure.
Digital Government