Digital Government
Biden team looks to raise customer satisfaction levels
The latest update to the President's Management Agenda includes targets for lifting federal customer satisfaction ratings up from historic lows.
Digital Government
Code for America's CEO on this moment in civic tech
Amanda Renteria talks about the recent customer experience executive order, the non-profit's work in federal and state government service delivery and what's next.
Cybersecurity
Inglis says he won't 'dictate' cyber workforce policy
National Cyber Director Chris Inglis said that part of his job in the cybersecurity workforce arena will be ensuring that the roles of different agencies are coordinated.
Digital Government
Inglis Says He Won't 'Dictate' Cyber Workforce Policy
National Cyber Director Chris Inglis said that part of his job in the cybersecurity workforce arena will be ensuring that the roles of different agencies are coordinated.
Modernization
Login.gov plans to scale up without facial recognition tech – for now
The General Services Administration isn't ruling out using biometrics in its Login.gov service, but the agency has concerns about equity and accessibility.
Digital Government
Login.gov plans to scale up without facial recognition tech – for now
The General Services Administration isn't ruling out using biometrics in its Login.gov service, but the agency has concerns about equity and accessibility.
Policy
New bill takes aim at veterans records backlog
Some of the new bill's provisions had previously been included in the House version of the Build Back Better reconciliation bill.
Policy
Senate AI data bill gets House counterpart
The Good AI Act would set up a working group to establish best practices to ensure that federal contractors protect and secure data collected with artificial intelligence like facial recognition.
Modernization
Labor Dept. seeks $3.4 billion for UI programs, including IT modernization
The increase in unemployment funding would include $150 million for program integrity efforts including identity verification services for states.
Modernization
Biden's 2023 budget includes $65B for civilian agency IT
The White House is looking for a $300 million boost for the Technology Modernization Fund and big increases in cyber and IT spending across the board.
Digital Government
What trends are driving public sector planning in 2022?
A new report identifies cooperation, resilience and service delivery as key themes as governments plan for a post-pandemic future.
Policy
New bill looks to modernize 50-year-old rulebook for federal-state cooperation
A new Senate bill would require updated guidance and a strategic plan on intergovernmental cooperation, specifically how agencies can give technical and specialized services to states and local governments.
People
CISA's Easterly wants to close the cyber workforce gender gap by 2030
Women currently constitute about one quarter of the global cyber field, according to estimates.
Policy
There's no final number yet for pandemic fraud, oversight leaders tell Congress
Total fraud levels in pandemic relief programs are upwards of $100 billion, but getting a clear estimate is made difficult by data gaps and ongoing fraud recovery efforts, officials said at a Senate hearing.
Digital Government
Lawmakers want answers on FOIA backlogs
Agencies say FOIA backlogs are attributable in part to pandemic telework adjustments and technological headwinds.
People
IRS plans to add 200 technologists
One of the things new techies at the IRS could work on is the modernization of its 60-year old core tax processing system, not slated to be done until 2030.
Digital Government
Lawmakers mull updates to records management legislation
Experts told lawmakers at a Senate hearing on Tuesday that updates to federal records legislation are needed to put the National Archives in charge of presidential records.
People
Data and the cyber workforce
The co-chairs of a congressionally mandated report on the cybersecurity workforce say that a new office or bureau should be charged with compiling more granular data on the state of cyber employment.
Digital Government
USDA looks to modify a key nutrition program for the online age
USDA wants to modernize WIC to allow for online shopping, but tech and regulatory hurdles need to be cleared.
Digital Government