Author Archive

Robert L. Otto

Robert L. Otto is an executive vice president at Agilex Technologies. He served in the federal government for nearly 40 years, culminating in the position of chief information officer/chief technology officer at the U.S. Postal Service before his retirement in 2007.
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In defense of IT dashboards

It is impossible to manage effectively without the metrics to benchmark and shape performance, writes Robert Otto.

  • By Robert L. Otto