People

Performance data: 'Use it or useless'

The Obama administration wants agencies to go beyond simply measuring performance to using the feedback on a daily basis, writes blogger Steve Kelman.

People

Customer service tips from developing countries

Other countries appear less constrained when developing new ideas for getting feedback, writes columnist Steve Kelman.

People

Empirical evidence can help inform debate about whether a management approach will improve government

Good empirical evidence about a phenomenon can help inform the debate about whether a management approach will improve government or not, Steve Kelman writes.

Acquisition

Bring back share in savings

It's time to revive the statutory encouragement for this innovative approach to services contracting, Steve Kelman writes.

People

The case for pay for performance

A review of academic research finds tying compensation to metrics can pay off, writes columnist Steve Kelman.

Acquisition

How contractors can help agencies save money

The contracting community should work together to find creative ways to meet OMB’s goal of reducing contract spending.

Acquisition

5 ways to improve procurement

Here are the best ideas that nobody is talking about.

Digital Government

Performance management sticks around

The Obama administration, under the guiding hand of the impressive Chief Performance Officer Jeff Zients, has re-jiggered the Bush administration approach to performance measurement in a positive direction.

People

Past performance returns

After years of benign neglect from the Office of Federal Procurement Policy, it looks like the use of past-performance data in contractor selection might be back on the agenda.

Cybersecurity

China's cybersecurity fears sound very familiar

I came across a fascinating article while traveling in China that tells us a lot about Chinese perceptions of cybersecurity issues — and something about the human psyche as well.

People

Kelman: Hybrid workforces complicate outsourcing reforms

Federal HR practices, more than sound contracting strategy, encourage blended workforce creation.

People

Kelman: Challenges to conventional thinking can prompt novel ideas

Iconoclasts spur innovation because they do not settle for familiar ideas or solutions.

People

Kelman: Rethinking fixed-price contracting

It makes sense to convert some work to fixed-price contracts, but agencies will need more acquisition staff.

People

Learning from Facebook

Although many Facebook users dislike its new design, the new look makes personal connections deeper.

People

Kelman: Agencies have an opportunity to attract young, energetic employees

Agencies worried about losing seasoned employees to retirement should take advantage of opportunities created by a combination of scarce private-sector jobs and the new president's appeal.

People

Asking the defense industry to give back

The defense industry could contribute to easing the nation's deficit with mild price reductions.

Acquisition

Partner or patsy?

The economic downturn gives agencies a tool for negotiating contract discounts – if they use it.

Cybersecurity

Satisfied employees prove value

Good management has a role in making employees feel engaged and important, and evokes better performance.

Digital Government

The Lectern: Banned in China

A long time ago (I think I'm dating myself here), people used the phrase "banned in Boston" to call people's attention to material, presumably somewhat salacious, that had been banned in Boston -- as a way of getting people in other parts of the country interested in getting it.

People

The Lectern: Contracting in a time of mega-deficits and economic downturn

Government contracting has a number of chronic challenges that need addressing but that can't be fixed overnight. Meanwhile, there is a chance for our contracting workforce, and the incoming administration, to score some quick contracting wins that are related to the current economic and budget situation.